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Vulnerability Responses

Trend Micro endeavors to develop and release products that meet the highest standards of quality and security. However, there are rare occasions where an unintended vulnerability may be discovered due to various reasons, including new types of exploits that may be developed after the release of a product.

We take and investigate every vulnerability report very seriously and we are committed to thoroughly resolving any issues in a timely manner. Trend Micro follows the guidelines of responsible disclosure to ensure its customers address potential vulnerabilities as quickly as possible to mitigate associated risks.

Vulnerability Definition

A Security Vulnerability is defined as a weakness or flaw found in a product or related service component(s) that could be exploited. It may allow an attacker to compromise the product's integrity. At the same time, it may undermine the regular behavior of the product even when properly deployed in supported configuration. This includes situations wherein the confidentiality (e.g. source code) of a product or service component(s) may be negatively affected.

Traditional product bugs and malware can also negatively affect the operation of a product. However, for the purpose of this process, these are not included in the definition of a security vulnerability.

Trend Micro highly recommends that security researchers contact the Trend Micro Product Vulnerability Response Team by sending an email to Submitters are encouraged to utilize Trend Micro’s Product Security PGP key to encrypt sensitive information sent to this address.

A Trend Micro Product Vulnerability Coordinator will acknowledge the receipt of the submission and then begin the process of collaborating with the submitter and Trend Micro product security engineers on validating, reproducing, and ultimately resolving the potential issue if it is confirmed to be a legitimate security vulnerability.

Trend Micro's goal is to resolve confirmed vulnerabilities as quickly and thoroughly as possible, then efficiently distribute the resolution to affected customers. Since each vulnerability is unique, they are addressed accordingly. Ongoing dialog is highly encouraged to best understand the vulnerability and possible risks.

Responsible security researchers understand that customer security is a priority. This means customers are given ample time to deploy the fixes before any findings are released on a public forum, blog, or social media platform.

Emails regarding product vulnerabilities should only be sent to Regular product support, including malware and other threat-related inquiries, should be directed to your region's authorized Trend Micro Technical Support representative.

Vulnerability Products Last Updated Date Published
Vulnerability Products Last Updated Date Published

Trend Micro would like to thank the following security researchers and organizations for working with us to resolve one or more security vulnerabilities in our products and services. The names of individuals or organizations listed below have disclosed one or more security vulnerabilities and have actively worked with Trend Micro engineers to resolve these vulnerabilities.

The names of individuals and organizations appear below with their permission.

Disclosures for 2018

  • Arın Doruk Çelikel
  • Athul Jayaram
  • Black Space (黑杜科技)
  • Chieh Yu
  • Honc (章哲瑜)
  • İsmail Şentürk
  • Rico A. Silvallana
    Security Researcher
  • Wai Yan Aung
  • Wen Bin Kong | @kongwenbin

Disclosures for 2017

  • Aaron Devaney
  • Adesh Nandkishor Kolte
  • Ahsankhan
  • Alec Blance
  • Arbin Godar
  • Bart Leppens
  • Black Space (黑杜科技)
  • Dinesh Manoharan
    Infysec Solutions Pvt Ltd |
  • Eliran Itzhak
  • Florian Charbonneau
  • Gamiel Xavier V. Manbiotan
  • Himanshu Mehta
  • Himanshu Rahi
  • Ho_nc(章哲瑜)
  • Honc (章哲瑜)
  • Honc - 章哲瑜
  • John Carroll
  • Jolan Saluria
  • Khair Alhamad
  • Mahmoud Abdelmonem
  • Md. Nur A Alam Dipu
  • Mohammed Israil
  • Muhammad Osama
  • Natanmai Deepak Sundararajan
  • Pal Patel
  • Peter Lapp
  • Pratik Luhana
  • Richard Alviarez
  • Sadik Shaikh
  • Sreedeep.Ck Alavil
    Kerala Police Cyber Dome Volunteers Commander
  • Suvadip Kar
  • Suyog Palav
  • Trí Cao Hơn Núi
    Con cháu của Nùng Trí Cao
  • Vasim Shaikh
  • Vineet Kumar
  • Wai Yan Aung
  • Zawad Bin Hafiz

Disclosures for 2016

  • Amine Hm
  • Aniket Pawar
  • Armaan Pathan
  • Ashutosh Barot
  • Center of Information Security, Kyrgyzstan
  • Emad Abou Shanab | @Alra3ees
  • Evan Ricafort
    Invalid Web Security |
  • Gregory Draperi
  • Himanshu Mehta
  • Iwo Graj
    CERT Orange Polska |
  • Jerold Camacho
    Invalid Web Security |
  • John Page aka hyp3rlinx
  • Jose Carlos Exposito Bueno
  • Jun Kokatsu
    KDDI Singapore Dubai Branch
  • Kamran Saifullah
    Ch Mansab Ali |
  • Karim Rahal
  • Kaushik Roy
  • Mansoor Gilal
  • Muhammad Mudassar Yamin
  • Oliveira Lima JR | @oliveiralimajr
  • Quentin Kaiser
  • Sachin Wagh
  • SaifAllah benMassaoud
    Government Laboratory & Evolution Security GmbH
  • Shawar Khan
  • Shehu Awwal
  • Shivram Chouhan
  • Spyridon Chatzimichail
    OTE Hellenic Telecommunications Organization S.A
  • Sumit Sahoo
  • Tayyab Qadir
  • Travis Emmert
  • Wayne Low
    FortiGuard Labs | @x9090
  • YoKo Kho
    Mitra Integrasi Informatika, PT - Consulting & Advisory Svc. Dept. | @yokoacc
  • Zawad Bin Hafiz
  • Zeeshan

Disclosures for 2015

  • AbderrazakYS
  • Ahmed Adel Abdelfattah
  • Ahmed Jerbi
  • Ali Hassan Ghori
  • Ali Salem Saeed (Ali BawazeEer)
  • Christian Galeone
  • Jayaram Yalla
  • John Page aka hyp3rlinx
  • k.karthickumar (Ramanathapuram)
  • Kevin Michael Joensen
    Secu A/S
  • Khair Alhamad
  • Konduru Jashwanth
  • Lawrence Amer
  • Mohamed A. Baset
    Seekurity Inc.
  • Mohamed Chamli
  • Mohamed Khaled Fathy
  • Nathan Young
    E-Secure Australia
  • Nithish M. Varghese
  • Pradeep Kumar
  • Praveen Ananthoji
  • Ramin Farajpour
  • Roberto Zanga
  • Roy Jansen
  • SaifAllah benMassaoud
  • Sajibe Kanti
  • Salman Khan
  • Saurabh Pundir
  • Shivam Kumar Agarwal
  • Siddhartha Tripathy
  • Sravan Kudikyala
  • Sumit Sahoo
  • Vishwaraj Bhattrai

We would also like to thank the security researchers and organizations who wished not to be listed.

To report a potential security issue with any of Trend Micro Products, refer to this section: Report a Vulnerability.