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Vulnerability Responses

Trend Micro endeavors to develop and release products that meet the highest standards of quality and security. However, there are rare occasions where an unintended vulnerability may be discovered due to various reasons, including new types of exploits that may be developed after the release of a product.

We take and investigate every vulnerability report very seriously and we are committed to thoroughly resolving any issues in a timely manner. Trend Micro follows the guidelines of responsible disclosure to ensure its customers address potential vulnerabilities as quickly as possible to mitigate associated risks.

Vulnerability Definition

A Security Vulnerability is defined as a weakness or flaw found in a product or related service component(s) that could be exploited. It may allow an attacker to compromise the product's integrity. At the same time, it may undermine the regular behavior of the product even when properly deployed in supported configuration. This includes situations wherein the confidentiality (e.g. source code) of a product or service component(s) may be negatively affected.

Traditional product bugs and malware can also negatively affect the operation of a product. However, for the purpose of this process, these are not included in the definition of a security vulnerability.

Trend Micro highly recommends that security researchers contact the Trend Micro Product Vulnerability Response Team by sending an email to security@trendmicro.com. Submitters are encouraged to utilize Trend Micro’s Product Security PGP key to encrypt sensitive information sent to this address.

A Trend Micro Product Vulnerability Coordinator will acknowledge the receipt of the submission and then begin the process of collaborating with the submitter and Trend Micro product security engineers on validating, reproducing, and ultimately resolving the potential issue if it is confirmed to be a legitimate security vulnerability.

Trend Micro's goal is to resolve confirmed vulnerabilities as quickly and thoroughly as possible, then efficiently distribute the resolution to affected customers. Since each vulnerability is unique, they are addressed accordingly. Ongoing dialog is highly encouraged to best understand the vulnerability and possible risks.

Responsible security researchers understand that customer security is a priority. This means customers are given ample time to deploy the fixes before any findings are released on a public forum, blog, or social media platform.

Emails regarding product vulnerabilities should only be sent to security@trendmicro.com. Regular product support, including malware and other threat-related inquiries, should be directed to your region's authorized Trend Micro Technical Support representative.

Vulnerability Products Last Updated

Trend Micro would like to thank the following security researchers and organizations for working with us to resolve one or more security vulnerabilities in our products and services. The names of individuals or organizations listed below have disclosed one or more security vulnerabilities and have actively worked with Trend Micro engineers to resolve these vulnerabilities.

The names of individuals and organizations appear below with their permission.

Disclosures for 2016

  • Aniket Pawar
    bit.ly/1XJetMT
  • Armaan Pathan
    on.fb.me/204Vmgh
  • Ashutosh Barot
    www.ashutoshbarot.com
  • Center of Information Security, Kyrgyzstan
    https://cis.kg
  • Emad Abou Shanab(@Alra3ees)
    fb.me/red.heart.56679
  • Evan Ricafort (Invalid Web Security)
    www.evanricafort.com
  • Gregory Draperi
    http://bit.ly/2cgn9gk
  • Himanshu Mehta
    bit.ly/2bztlzH
  • Iwo Graj (CERT Orange Polska)
    schain.only.pl
  • Jerold Camacho (Invalid Web Security)
    jeroldcamacho.info
  • John Page aka hyp3rlinx
    http://hyp3rlinx.altervista.org/
  • Jose Carlos Exposito Bueno
    Researcher
  • Jun Kokatsu
    KDDI Singapore Dubai Branch
  • Kamran Saifullah (Ch Mansab Ali)
    www.C-AtraX.com
  • Karim Rahal
    @KarimPwnz
  • Kaushik Roy
    bit.ly/1pHDbCm
  • Mansoor Gilal
    fb.com/mansoor.gilal1
  • Muhammad Mudassar Yamin
    http://bit.ly/2eAGhng
  • Oliveira Lima JR (@oliveiralimajr)
    rootlabs.com.br
  • Quentin Kaiser
    @qkaiser
  • Sachin Wagh (@tiger_tigerboy)
    Individual
  • SaifAllah benMassaoud
    Government Laboratory & Evolution Security GmbH
  • Shawar Khan
    on.fb.me/1R5Lv4T
  • Shehu Awwal
    www.shehuawwal.com
  • Shivram Chouhan
    http://bit.ly/2fyqZAe
  • Spyridon Chatzimichail
    OTE Hellenic Telecommunications Organization S.A
  • Sumit Sahoo
    www.sumitsahoo.com
  • Tayyab Qadir
    fb.me/tqMr.EditOr
  • Travis Emmert
    bit.ly/1T6Io2Y
  • Wayne Low (@x9090)
    FortiGuard Labs
  • YoKo Kho (@yokoacc)
    Mitra Integrasi Informatika, PT - Consulting & Advisory Svc. Dept.
  • Zawad Bin Hafiz
    www.sekafy.com
  • Zeeshan
    fb.com/zeex.zeeshan

Disclosures for 2015

  • AbderrazakYS
    on.fb.me/abderrazak.404
  • Ahmed Adel Abdelfattah
    fb.me/00SystemError00
  • Ahmed Jerbi
    on.fb.me/1fwQTTy
  • Ali Hassan Ghori
    @alihasanghauri
  • Ali Salem Saeed (Ali BawazeEer)
    bit.ly/1io8QF9
  • Christian Galeone
    linkd.in/1UC8gT2
  • Jayaram Yalla
    Individual
  • John Page aka hyp3rlinx
    http://hyp3rlinx.altervista.org/
  • k.karthickumar (Ramanathapuram)
    Individual
  • Kevin Michael Joensen
    Secu A/S
  • Khair Alhamad
    http://bit.ly/1Q9EC5P
  • Konduru Jashwanth
    on.fb.me/1JUg0rd
  • Lawrence Amer
    Individual
  • Mohamed A. Baset
    Seekurity Inc.
  • Mohamed Chamli
    on.fb.me/TnMcH
  • Mohamed Khaled Fathy
    fb.me/Squnity
  • Nathan Young
    E-Secure Australia
  • Nithish M. Varghese
    on.fb.me/nithish.varghese
  • Pradeep Kumar
    on.fb.me/pradeepch99
  • Praveen Ananthoji
    Individual
  • Ramin Farajpour
    @MF4rr3ll
  • Roberto Zanga
    Individual
  • Roy Jansen
    Individual
  • SaifAllah benMassaoud
    on.fb.me/1Mj7Kpq
  • Sajibe Kanti
    http://eesec.org
  • Salman Khan
    Individual
  • Saurabh Pundir
    on.fb.me/sauby007
  • Shivam Kumar Agarwal
    on.fb.me/shivamkumar.agarwal.9
  • Siddhartha Tripathy
    sg.linkedin.com/in/sidsg
  • Sravan Kudikyala
    Individual
  • Sumit Sahoo
    fb.me/54H00
  • Vishwaraj Bhattrai
    on.fb.me/1Q0OmwQ

We would also like to thank the security researchers and organizations who wished not to be listed.

To report a potential security issue with any of Trend Micro Products, refer to this section: Report a Vulnerability.