Overview
Trend Micro endeavors to develop and release products that meet the highest standards of quality and security. However, there are rare occasions where an unintended vulnerability may be discovered due to various reasons, including new types of exploits that may be developed after the release of a product.
We take and investigate every vulnerability report very seriously and we are committed to thoroughly resolving any issues in a timely manner. Trend Micro follows the guidelines of responsible disclosure to ensure its customers address potential vulnerabilities as quickly as possible to mitigate associated risks.
Vulnerability Definition
A Security Vulnerability is defined as a weakness or flaw found in a product or related service component(s) that could be exploited. It may allow an attacker to compromise the product's integrity. At the same time, it may undermine the regular behavior of the product even when properly deployed in supported configuration. This includes situations wherein the confidentiality (e.g. source code) of a product or service component(s) may be negatively affected.
Traditional product bugs and malware can also negatively affect the operation of a product. However, for the purpose of this process, these are not included in the definition of a security vulnerability.
