Summary
You switched off the ServerProtect service during a large data migration. When you switch on again the service, the operation shows a serial number error even if the serial number is valid.
The SPNT.log shows the following:
1116: 1928:1202102132000:SPNT(00000010):OnLineStatusForCM:TestAgent(2)=0
1116: 3548:1202102136718:SPNT(00000020):Check license number for normal
1116: 3548:1202102136718:SPNT(00000020):Check license number for normal
1116: 3548:1202102136718:SPNT(00000020):ThreadCheckSerialNum(SA)
1116: 3548:1202102136718:SPNT(00000020):Wrong license number
1116: 3548:1202102136718:SPNT(00000020):ThreadCheckSerialNum() End = invalid
S/N
1116: 4028:1202102136718:SPNT(00000020):Uninitialize()
1116: 4028:1202102136718:SPNT(00000020):Uninitialize -
WaitForSingleObject(0)
1116: 776:1202102136718:SPNT(00000020):Turn off Tmfilter debug successfully!
1116: 776:1202102136718:SPNT(00000020):Free library Eng50...
1116: 776:1202102136718:SPNT(00000001):> ENG_StopRealTimeScan
In a machine installed with EMC CAVA, the EMC CAVA service and the CAVA process should be running.
If CAVA is not running, the NS will read SP-EMC as SPNT, and then check the serial number according to the logic of SPNT. It turns out invalid because a serial number valid for SP-EMC may not be valid for SPNT.
