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Below is the list of scan exception errors and the explanation for each:

  • Scan exception - malformed message format

    The mail format is abnormal and cannot be processed by the TMEMS scanner.

  • Scan exception - message exceeds maximum size

    The message exceeds the global size limit set by TMEMS, which is 50MB.

  • Scan exception - too many message recipients

    The message exceeds the global recipient limit set by TMEMS, which is 1000 recipients.

  • Scan exception - security setting violation with error code 69

    The message exceeds the global limit set by TMEMS where the total number of files in a compressed file is more than 353 files.

    For more information, refer to this solution: Some valid Microsoft Office 2007 files are being bounced or rejected by HES/TMEMS.

  • Scan exception - other scanning violation with error code 71

    The message exceeds the global limit set by TMEMS where the compression ratio is more than 99%.

  • Scan exception - security setting violation with error code 76

    The message exceeds the global limit set by TMEMS where the extracted file size of a compressed file is more than 60MB.

     
    The 60 MB capacity took effect on November 25, 2011.
     
  • Scan exception - security setting violation with error code 78

    The message exceeds the global limit set by TMEMS where the total number of embedded layers in a compressed file is more than 20 layers.

  • Scan exception - other scanning violation with error code 82

    The TMEMS scanning function detects a corrupted compressed archive.