Below is the list of scan exception errors and the explanation for each:
- Scan exception - malformed message format
The mail format is abnormal and cannot be processed by the TMEMS scanner.
- Scan exception - message exceeds maximum size
The message exceeds the global size limit set by TMEMS, which is 50MB.
- Scan exception - too many message recipients
The message exceeds the global recipient limit set by TMEMS, which is 1000 recipients.
- Scan exception - security setting violation with error code 69
The message exceeds the global limit set by TMEMS where the total number of files in a compressed file is more than 353 files.
For more information, refer to this solution: Some valid Microsoft Office 2007 files are being bounced or rejected by HES/TMEMS.
- Scan exception - other scanning violation with error code 71
The message exceeds the global limit set by TMEMS where the compression ratio is more than 99%.
- Scan exception - security setting violation with error code 76
The message exceeds the global limit set by TMEMS where the extracted file size of a compressed file is more than 60MB.
The 60 MB capacity took effect on November 25, 2011. - Scan exception - security setting violation with error code 78
The message exceeds the global limit set by TMEMS where the total number of embedded layers in a compressed file is more than 20 layers.
- Scan exception - other scanning violation with error code 82
The TMEMS scanning function detects a corrupted compressed archive.