- Log in to your TMRM console.
- Click the Customers tab > New Customer.
- Select With existing product servers that need to be connected to this account as Customer Type.
Click the image to enlarge.
- Click Next.
- Complete the Customer Information form > Click Next.
- Select Worry-free Business Security Services from Product Type.
- Type the description of the product/service then click Save.
- Take note of the GUID/Authorization Key, and then click OK.
Click the image to enlarge.
- Log in to the customer's WFBS-SVC account.
- Go to Administration > Trend Micro Remote Manager.
The console should be switched to Classic Mode. Advance Mode does not support Remote Manager.
Click the image to enlarge.
- Type the Authorization Key, and then click Connect.
The WFBS-SVC account should now be manageable via the reseller's TMRM's console.
- Log in to your TMRM console.
- Click the Customers tab.
- Find the existing customer and click the Company Name
- In the Product tab, click Add.
- Select Worry-free Business Security Services from Product Type.
- Type the description of the product/service then click Save.
- Take note of the GUID/Authorization key, and then click OK.
Click the image to enlarge.
- Log in to the customer's WFBS-SVC account.
The console should be switched to Classic Mode. Advance Mode does not support Remote Manager.
Click the image to enlarge.
- Type the Authorization Key, and then click Connect.
The WFBS-SVC account should now be manageable via the reseller's TMRM's console.
- Log in to your TMRM console.
- Click the Customers tab > New Customer.
- Select With an active Licensing Management Pla tform account as Customer Type.
Click the image to enlarge.
- Click Next.
- Complete the Customer Information form > Click Next.
- Assign the Service Plan.
- Configure Product Default Settings. You may use Basic or via Templates.
- Click Save.
- Log in to your TMRM console.
- Click the Customers tab.
- Find the existing customer and click the Company Name.
- In the Product tab, Click Add.
- Assign the Service Plan.
- Select Default Setting Template then click Save.
