SandBox as a Service

Region	FQDN
US	api.ddcloud.trendmicro.com api.en.ddcloud.trendmicro.com api.us-east-1.en.ddcloud.trendmicro.com
EU	api.ddcloud.trendmicro.com api.eu.ddcloud.trendmicro.com api.eu-central-1.eu.ddcloud.trendmicro.com
JP	api.ddcloud.trendmicro.com api.jp.ddcloud.trendmicro.com api.ap-northeast-1.jp.ddcloud.trendmicro.com
SG	api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com api.ap-southeast-1.sg.ddcloud.trendmicro.com
IN	api.ddcloud.trendmicro.com api.in.ddcloud.trendmicro.com api.ap-south-1.in.ddcloud.trendmicro.com

URLs to allow through firewall for Control Manager (TMCM) / Apex Central

Product / Version includes:

Apex CentralAll

Last updated: 2023/07/20

Solution ID: KA-0006217

Category: Configure , Troubleshoot

Summary

This article lists the different URLs used by TMCM/Apex Central that should have the "Allow" rule on the firewall.

In addition to the URL exception list for the on-premises Apex Central server in this article, Trend Micro recommends also referring to the Apex One firewall exception list to facilitate the operation of services required for endpoints.

The list below contains the URLs that should be safelisted, both inbound and outbound, from the firewall:

EXPAND ALL

For Apex Central 2019

Trend Vision One integration

*.xdr.trendmicro.com
tm.login.trendmicro.com
iamservice.trendmicro.com
signin.v1.trendmicro.com

AU Source

https://apexcentral80-p.activeupdate.trendmicro.com/activeupdate
https://cm60-lspn30-p.activeupdate.trendmicro.com
https://cm55-lspn25wr-p.activeupdate.trendmicro.com
https://avclientxml.trendmicro.com

License / BIF

https://licenseupdate.trendmicro.com

SPN / FeedBack

https://tmcm55-en.fbs10.trendmicro.com
https://wtc.trendmicro.com

Cloud Service Integration

https://sco-nabu.trendmicro.com
https://login.trendmicro.com/
http://status.saas.trendmicro.com
http://status2.saas.trendmicro.com

OLH

http://docs.trendmicro.com/

Support Link

https://success.trendmicro.com/

Threat Connection

https://tmcm6-threatconnect.trendmicro.com/

SandBox as a Service

Region	FQDN
US	api.ddcloud.trendmicro.com api.en.ddcloud.trendmicro.com api.us-east-1.en.ddcloud.trendmicro.com
EU	api.ddcloud.trendmicro.com api.eu.ddcloud.trendmicro.com api.eu-central-1.eu.ddcloud.trendmicro.com
JP	api.ddcloud.trendmicro.com api.jp.ddcloud.trendmicro.com api.ap-northeast-1.jp.ddcloud.trendmicro.com
SG	api.ddcloud.trendmicro.com api.sg.ddcloud.trendmicro.com api.ap-southeast-1.sg.ddcloud.trendmicro.com
IN	api.ddcloud.trendmicro.com api.in.ddcloud.trendmicro.com api.ap-south-1.in.ddcloud.trendmicro.com

Policy WCU (TMSM)

http://sitesafety.trendmicro.com/
http://reclassify.wrs.trendmicro.com/

IG Server (User/Endpoint Directory - General Information)

https://tmcm60-spn.trendmicro.com

CLP

https://clp.trendmicro.com
https://olr.trendmicro.com
https://tm.login.trendmicro.com

Endpoint Sensor

ies3-0.url.trendmicro.com

Endpoint Sensor ( File Census )

ies300-en-census.trendmicro.com
https://threatconnect.trendmicro.com

Endpoint Sensor

https://www.virustotal.com

For TMCM 7.0

Below is the list of URLS that should be whitelisted if you are using TMCM 7.0:

https://cm70-p.activeupdate.trendmicro.com
https://cm60-lspn30-p.activeupdate.trendmicro.com
https://cm55-lspn25wr-p.activeupdate.trendmicro.com
https://avclientxml.trendmicro.com
https://licenseupdate.trendmicro.com
https://tmcm60-spn.trendmicro.com
https://tmcm55-en.fbs10.trendmicro.com
https://olr.trendmicro.com
https://wtc.trendmicro.com
https://clp.trendmicro.com
https://login.trendmicro.com/
https://sco-nabu.trendmicro.com
http://status.saas.trendmicro.com
http://status2.saas.trendmicro.com
http://docs.trendmicro.com/
https://success.trendmicro.com/
https://tmcm6-threatconnect.trendmicro.com/
https://success.trendmicro.com/
http://sitesafety.trendmicro.com/
http://reclassify.wrs.trendmicro.com/

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