Views:

To address the issue:

  1. Go to the ..\PCCSRV folder in the WFBS Security Server directory and open for the ofcscan.ini file.
  2. Under the [Global Setting] section, add the following parameter: TmfilterBypassDpmFilter=1
  3. Save and close the ofcscan.ini file.
  4. Perform a manual update on the security agent of the VM.
  5. The Security Agent should automatically install the following registry key:
    Path: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TMFilter\Parameters]
    Key: BypassDpmFilter
    Type: dword
    Value: 1
  6. Restart the Security Agent.