To address the issue, the following should be added to the Real-time Scan and Behavior Monitoring exclusions:
- C:\Users\*\NTUSER.DAT
- C:\Users\*\AppData\Local\Microsoft\Windows\UsrClass.dat
- C:\Users\Default\NTUSER.DAT
- C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT
- C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT
- Configuring exclusion in Worry-Free Business Security (WFBS)
- Configuring exclusion in Worry-Free Business Security Services (WFBS-SVC)
If you need further assistance, contact Trend Micro Technical Support.