1. Log in to the WFBS console.
2. Go to Devices.
3. On the left pane, select the group you want to configure then click Configure Policy.
4. Click Antivirus/Anti-spyware on the side menu.
5. On the Target tab, click the [+] button beside Exclusions.

   

6. Select the Enable Exclusions checkbox.
7. Make sure the checkbox for Do not scan directories where Trend Micro products are installed is enabled.

   

8. To exclude specific folders or directories, under "Do not scan the following directories", type the directory path (e.g. C:\temp), and then click Add.

    

   All subdirectories inside the directory you specify will also be excluded from scanning.

    

   

9. To exclude a specific file, under "Do not scan the following files", type its path and filename (e.g. C:\temp\temp.log), then click Add.

   

10. To exclude a specific file type, under "Do not scan files with the following extensions", select the file type from the list, then click Add.

    If the file type is not on the list, you can type the extension, then click Add. For example, if you want to exclude the DBF extension:

    

11. Click Save.

1. Log in to the WFBS console.
2. Go to Scans > select Manual Scan or Scheduled Scan.
3. Click the name of the group you want to configure.
4. On the Target tab, click the [+] button beside Exclusions.
5. Select the Enable Exclusions checkbox.
6. Make sure the checkbox for Do not scan directories where Trend Micro products are installed is enabled.

   

7. To exclude specific folders or directories, under "Do not scan the following directories", type the directory path (e.g. C:\temp), and then click Add.

    

   All subdirectories inside the directory you specify will also be excluded from scanning.

    

   

8. To exclude a specific file, under "Do not scan the following files", type its path and filename (e.g. C:\temp\temp.log), then click Add.

   

9. To exclude a specific file type, under "Do not scan files with the following extensions", select the file type from the list, then click Add.

   If the file type is not in the list, you can type the extension, then click Add. For example, if you want to exclude the DBF extension:

   

10. Click Save.

1. Log in to the WFBS web console.
2. Go to Administration > Exceptions.
3. Navigate to the Predictive Machine Learning Exception List
4. Enter the SHA-1 file hash, then click Add.
5. Click Save.

1. Log in to the WFBS web console.
2. Go to Devices.
3. On the left pane, select the group you want to configure then click Configure Policy.
4. Click Behavior Monitoring on the side menu.
5. Under Exceptions, enter the full program path, then click Add to Approved List.
6. Click Save.

1. Log in to the WFBS web console.
2. Go to Devices.
3. On the left pane, select the group you want to configure then click Configure Policy.
4. Click Trusted Program on the side menu.
5. Enter the full program path, then click Add to Trusted Program List.
6. Click Save.

1. Log in to the WFBS console.
2. Go to Devices.
3. On the left pane, select the group you want to configure then click Configure Policy.
4. Click Antivirus/Anti-spyware on the side menu.
5. On the Target tab, click the [+] button beside Advanced Settings.
6. Click Modify Spyware/Grayware Approved List link.
7. A new window appears. Search/Select the Spyware/Grayware you want to be excluded, then click Add.
8. Click Save.

Scan Exclusion supports the use of wildcard characters. Use the "?" character to replace one character and "*" to replace several characters.