Trend Micro™ Mobile Security for Enterprise Agent client app
Mobile Security is the client app for Trend Micro’s enterprise mobility platform. Trend Micro Mobile Security for enterprises lets IT administrators enroll, manage and secure employee mobile devices. With built in Mobile device management, app management, app reputation and device AV, Mobile Security is a powerful tool for enterprises that want to enable their mobile employees securely.
Mobile Security agent can still be uninstalled even with uninstall password policy
A configuration was made on the policy so that a password is requested when trying to uninstall the application.When trying to uninstall from the application (Mobile Security for Enterprise) itself, this policy works. The uninstallation password is asked before completely uninstalling the product. However, when the application is being uninstalled from the System Settings, it can be uninstalled without asking for the uninstallation password.
Trend Vision One™ – Mobile Security Revision History
Trend Vision One™ – Mobile Security is providing a mobile security of the Trend Vision One platform. This article shows the Trend Vision One mobile component revision history of deployment.
Renewing the Apple Push Notification service (APNs) certificate for Mobile Security (TMMS) for Enterprise
APNs certificate downloaded from Apple only have one year validity from the date the certificate(s) was created. To make sure the managed iOS devices do not have to be re-enrolled into TMMS for Enterprise, the APN certificate has to be renewed before it expires. If the APNs certificate is already expired, the renewal steps will no longer work. A new APNs certificate will have to be generated and the mobile devices re-enrolled.
Compilation of Best Practices while using Trend Micro products for Business
To ensure optimum protection while using Trend Micro products,our experts have compiled easy-to-follow guides on recommended product configuration that users and administrators should follow. This article contains a list of the most recent Best Practice Guides for Trend Micro's major products.
Unable log in to the Mobile Security (TMMS) Web Console when TLS 1.1 or 1.2 are enabled
The following error is encountered when trying to log on to the TMMS web console:"Unable to access server. Check your network connection and try again. If he problem persists, contact your network administrator"Below is an analysis of this issue:The TMMS Database will not install when TLS 1.1 and 1.2 are enabled.The Mobile Security Service stays running.As verified, there is no database installed: The cause of the issue is that the Mobile Security server cannot connect to the SQL server due to the TLS version enabled.
Removing lock-screen type ransomware using Safe Mode on Android device
A lock-screen-type Ransomware blocks your home screen, making your phone inaccessible until you pay up the "ransom".This article shows you how to remove lock-screen type Ransomware using Safe Mode on your Android device.
Mobile Ransomware: Prevention and Best practice
Trend Micro sees that the number of Ransomware threats, which remotely locks mobile devices, is increasing on Android phones. This article shows the best practice to prevent Ransomware infection on mobile devices.
Supported Android/iOS/iPadOS versions for Mobile Security as a Service and Trend Micro Mobile Security (TMMS) for Enterprise 9.8 SP5
Before enrolling your Android/iOS/iPadOS device on the Mobile Security as a Service (Trend Micro Vision One console) or TMMS for Enterprise 9.8 SP5, review which versions of Android/iOS/iPadOS device are supported below:
Finding the product, pattern file, scan engine versions and Activation Code for Mobile Security for Enterprise
This article shows you how to check the product, pattern file and scan engine versions and the Activation Code of your Mobile Security for Enterprise.
