Resolving Connection Errors Between SMS and TPS Devices
Users may encounter multiple connection reset errors on the TippingPoint SMS console, which can disrupt normal operations. These errors are often triggered by issues with the connected network devices, such as switch-port problems. Symptoms of this issue include: - **SOAP Daemon Errors**: Errors indicating problems with sending RPC requests to the XMS server.- **Healthcheckd Connection Issues**: Messages indicating that the healthcheckd connection was closed or that a prompt was not received.- **Connection Reset Warnings**: Specific log entries showing 'Connection reset by peer' errors. Relevant log file excerpts include:- SOAPD-WARNING: SOAP Daemon: Error sending RPC request to XMS server- HEALTHCHECKD-ERROR: read() failed in command_in: Connection reset by peer- XMS-ERROR: HCHECKREQ: healthcheckd connection closed These log messages indicate a recurring issue with the connection to the network device, necessitating a review of the connected device logs to identify the root cause.
How do I administer filter exceptions on the SMS?
When you create a filter exception, you exclude the IP address group from being the target of the action set for the selected filters. The filter exception applies only to the selected filter; it does not globally affect all filters.
Integrating Trend Micro™ TippingPoint™ Security Management System to Trend Vision One™ Service Gateway
Customers can leverage the security value of the Trend Vision One platform by integrating with their TippingPoint products (via Service Gateway) to offer network-level protection from suspicious objects discovered and cataloged by Trend Vision One.
PB#1102: TMC/SMS Communication Channel
Changes to SMS/TMC Communication Channel for Auto-Download of DV and Other Packages
What DNS names, ports and IP addresses are used to communicate with the TMC?
DNS names, ports and IP addresses are used to communicate with the Threat Management Center (TMC).
What network ports and protocols are required for TippingPoint device operations?
This article discusses network ports and protocols required by TippingPoint devices for operation. While some of the ports are required, others will be required depending on your system configuration. You can make other ports available for optional tasks. • Required Ports • Active Response Ports • High Availability (HA) Ports • Optional Ports • SMS encryption protocols, algorithms, and cipher support
How to add multiple devices to the SMS using an IP Addresses file?
This article addresses the Security Management System (SMS) feature that allows for the simultaneous addition of multiple devices to the SMS while utilizing an IP Addresses file.
How to create a "Move Quarantined Host" onto a VLAN Action on the SMS?
Move Quarantine Host onto a VLAN — Moves a host triggered for a response action onto a VLAN.
Why is the GeoMap not displaying correctly?
For the GeoMap function to work correctly, the Security Management System (SMS) client will require access to http://www.openstreetmap.org/. The OpenStreetMap data usage is free under its open license agreement.
Where do I find the licensing information for my TPS device?
The Licensing page contains information about the status and availability of Trend Micro TippingPoint products and services for licensed devices.
