## Resolution Steps
To resolve the connection reset errors, follow these steps:
### Step 1: Review System Logs
1. **Access the System Logs**: Log in to the TippingPoint SMS console.
2. **Navigate to Logs**: Go to the `Logs` section to view the latest entries.
3. **Identify Error Messages**: Look for entries similar to the following:
- `SOAPD-WARNING: SOAP Daemon: Error sending RPC request to XMS server`
- `HEALTHCHECKD-ERROR: read() failed in command_in: Connection reset by peer`
- `XMS-ERROR: HCHECKREQ: healthcheckd connection closed`
### Step 2: Check Connected Device Logs
1. **Identify Connected Devices**: Determine which network devices (e.g., switches, routers) are connected to the TippingPoint TPS.
2. **Access Device Logs**: Log in to the management interface of the connected devices.
3. **Look for Connection Issues**: Search for logs indicating connection problems or errors related to the switch-port.
### Step 3: Verify Network Configuration
1. **Check Switch-Port Configuration**: Ensure that the switch-port configuration is correct and matches the requirements of the TippingPoint TPS.
2. **Examine Network Connectivity**: Verify that there are no physical connectivity issues, such as loose cables or faulty ports.
3. **Test Connectivity**: Use network diagnostic tools (e.g., ping, traceroute) to test connectivity between the TippingPoint TPS and the server.
### Step 5: Monitor for Recurrence
1. **Monitor System Logs**: After performing the above steps, continue to monitor the system logs for any recurrence of the connection reset errors.
2. **Document Changes**: Keep a record of any changes made to configurations or network settings for future reference.
## Conclusion
By following these steps, users should be able to resolve connection reset errors on the TippingPoint SMS console. If issues persist after completing these steps, further investigation into network infrastructure may be necessary.