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Unless otherwise noted, all products/versions that are older than those listed below have already reached End-of-Life and are no longer supported by TrendAI™. To know if the product/version you are using has reached End-of-Life, refer to the table below.

View the currently supported TrendAI™ products and versions, and get the latest products from the TrendAI™ Download Center.

Product Version Language Platform Region End-of-Life
Cloud Edge 6.0 SP2 Japanese/English/TC Hardware Appliance North America 31-Jan-2025
Cloud One Application Security   English SaaS ALL 31-Dec-2024
Cloud One Open Source Security by Snyk   English SaaS ALL 31-Dec-2024
Deep Discovery Analyzer 6.9 Japanese Hardware Appliance ALL 31-July-2024
Deep Discovery Analyzer 7.0 English Hardware Appliance ALL 29-Sep-2024
Deep Discovery Analyzer 7.0 Japanese Hardware Appliance ALL 31-Dec-2024
Deep Discovery Director 5.3 English Hardware Appliance ALL 31-May-2025
Deep Discovery Email Inspector 5.1 (Cent OS) English Hardware Appliance ALL 30-Apr-25
Deep Discovery Inspector 5.6 SP1 English Hardware Application ALL 31-Aug-23
Deep Discovery Inspector 5.7 Japanese Hardware Application Japan 30-Sep-2024
Deep Discovery Inspector 5.8 English Hardware Application ALL 31-Dec-2024
Deep Discovery Inspector 5.8 Japanese Hardware Application Japan 28-Feb-2025
Deep Security Long-Term Support (LTS) Release English ALL ALL See note
Deep Security Feature Release (FR) English ALL ALL See note
InterScan Messaging Security Suite 9.1 English Linux ALL 31-Mar-25
InterScan Messaging Security Suite 9.1 Japanese Linux Japan 31-Mar-25
OfficeScan XG Japanese Windows Japan The EOL for JT-Bank:
30-APR-25
The EOL for other customers:
31-JAN-2024
OfficeScan XG SP1 Japanese Windows Japan The EOL for JT-Bank:
30-APR-25
The EOL for other customers:
31-JAN-2024
Phish Insight   Japanese/English SaaS ALL 30-Jun-2025
Safe Lock 1.1 Japanese Windows ALL 31-Dec-2024
Smart Protection Server 3.3 English Hardware Appliance ALL 30-Jun-2024
TrendAI™ IoT Security 3.1 English Linux ALL 31-Dec-2024

TrendAI™ actively supports versions of its software products for a specified number of months from their release. Active support includes responding to telephone, email, and/or web inquiries about the operation or use of the software, and providing on-going development support in the form of workarounds, patches or fixes for resolving known and emerging product issues.

 

For products/versions that have reached End-of-Life, TrendAI™ no longer provides the aforementioned support. Read the updated TrendAI™ End-of-Life Policy here.