Perform the following tasks immediately after installing the Mac Protection client:
- Verify the following:
- The MAC Protection client icon displays on the menu bar of the Macintosh computer.
- The MAC Protection client files are found under the <client installation folder> .
- The client appears on the web console's client tree. To access the client tree, click Client Management on the main menu.
If you do not see any one of the above, proceed to Step 4. - Update Mac Protection client components. To do this, right-click the Trend Micro icon on your system tray and select Update Now. The client will download components from the Trend Micro Security Server.
Note: If the client cannot connect to the server, it will download directly from the Trend Micro ActiveUpdate server. Internet connection is required to connect to the ActiveUpdate server.
- On the client computer, click Scan Now or run a Manual Scan.
- If there are problems with the client after installation, try uninstalling and then reinstalling the client.