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What's New

Trend Micro Apex One (Mac) Patch 9 includes these new features and enhancements:

Feature/EnhancementDescription
Apex Central integrationThe release of Apex One (Mac) enables Security Agents to send Device Control event information (device vendor, model, and serial ID) to Apex Central.
Security Agent programThe release of Apex One (Mac) updates the Security Agent program to prevent against a potential memory leak issue in the TMCNTMgmt process to enhance product security

Deployment

Existing customers of Trend Micro Apex One (Mac) can directly upgrade to Trend Micro Apex One (Mac) Patch 9 via the plug-in manager:

  1. Control the agent upgrade by following the steps in this article.
  2. Create a backup of the server using the Apex One (Mac) Backup and Restore tool.
  3. Log in to the Apex One Web Console.
  4. Go to the Plug-ins tab.
  5. Scroll down to Apex One (Mac) and click Download.
  6. Wait for the product download to complete and then click Upgrade Now.

    Once successful, the server version should be 3.5.6859.

  7. Revert the setting placed in Step 1.

Apex One (Mac) agents should upgrade accordingly to version 3.5.6859 after applying this upgrade.

For support assistance, please contact Trend Micro Technical Support.