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Getting Started

Topic KB Article Link
Activating the Managed Detection and Response (MDR) Services via the Managed Services App in Trend Vision One™ KA-0020113
Setting up your Contact Information for Trend Micro™ Managed Detection and Response (MDR) KA-0019494
Other Recommended Settings for Trend Micro™ Managed Detection and Response (MDR) Customers KA-0020377

Working With Trend Micro™ Managed Detection and Response (MDR)

Topic KB Article Link
Automated Phone Call Notifications for Trend Micro™ Managed Detection and Response (MDR) KA-0019495
Overview of Managed Detection and Response (MDR) Alerts KA-0019909
Trend Micro™ Managed Detection and Response (MDR) Remote Response Actions KA-0019907
Comparing Automatic Approval and Manual Approval for Response Actions KA-0019492
Creating Exceptions list in Trend Vision One™ KA-0019905
How to Contact the Trend Micro™ Managed Detection and Response (MDR) Team KA-0015978
ServiceNow Integration with Trend Micro™ Managed Detection and Response (MDR) Case Management KA-0020378
Frequently Asked Questions (FAQs) on Trend Micro™ Managed Detection and Response (MDR) KA-0019617

Trend Micro™ Managed Detection and Response (MDR) Reporting

Topic KB Article Link
Monthly Reports Generation in Trend Micro™ Managed Detection and Response (MDR) KA-0019611
Trend Micro™ Managed Detection and Response (MDR) Service Dashboard Overview KA-0019612