Paid Maintenance Terms
TrendAI™ terms for paid maintenance
Data Collection Notice
Disclosure on what kind of data a product collects and how you can opt-out of the collection
TrendAI™ Global Technical Support Guide for Business Customers
An introduction guide for TrendAI™ business support processes and policies
TrendAI™ End-of-Life Policy (revised January 2025)
TrendAI™'s End-of-Life Policy (formerly End-of-Support) for product support
Supported TrendAI™ Products/Versions
An introduction guide for TrendAI™ business support processes and policies
End-of-Life TrendAI™ Products/Versions
List of products and versions that have reached End-of-Life in the past twelve (12) months and are no longer supported
Scan Engine and Pattern File Support Policy
Support terms for Core Technology engine and pattern files
Operating System Policy
Support terms for applications and operating systems, which run TrendAI™ products, that are no longer supported by their vendors or suppliers
Types of Fixes
Description of patch types provided by our support engineers to standard customers
