Workaround 1: Behavior Monitoring protection exceptions use "* + lowercase"

1. Ensure the full path of your target process is as lowercase as possible. For example, C:\adc\adc1.exe.

   

2. Navigate to Anti-Malware > Advanced > Behavior Monitoring Protection Exceptions, then add target path to list. For example, *:\adc\adc1.exe.
   Because some characters of target path cannot be changed to lowercase, use wildcard(*) to replace it. For example, C:\adc\adc1.exe → *:\adc\adc1.exe.

   Example 1:
   Original real target path:    C:\adc\adc1.exe
   Correct target path pattern:  *:\adc\adc1.exe
   Example 2:
   Original real target path:     C:\adc\AdC\Adc1.exe
   Incorrect target path pattern: *:\adc\adc\adc1.exe
   Correct target path pattern:   *:\adc\*d*\*dc1.exe
   Correct target path pattern:   *:\adc\*  \*dc1.exe
   Correct target path pattern:   *:\adc\*

   

Workaround 2: Process exception

It is not case sensitive when process exception compares path.

1. Navigate to Anti-Malware > General > Real-Time Scan, then edit Malware Scan Configuration.

   

2. Navigate to Exclusions > Scan Exclusions. Enable Process Image File List, then edit it.

   

3. Go to General > Files, then add the target path to the top of the list. For example, C:\ADC\ADC1.exe.