To check the the product version, build, pattern file and scan engine versions, and activation code of Apex One:
From the Web Console:
- Log on to the Trend Micro Apex One web console.
- Click Help > About.
- On the window that opens, check the product version and build.
From the Trend Micro Apex One agent-side:
Always back up the whole registry before making any modifications. Incorrect changes to the registry can cause serious system problems.
- Open the Registry Editor.
- Navigate to the following:
- For x86 OS: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.\BuildNum.
- For x64 OS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.\BuildNum.
Trend Micro Apex One SaaS contains both the Trend Micro Apex Central™, the Trend Micro Apex One Server, and Trend Micro Apex One (Mac) Servers. Check with the steps for the respective server builds:
Trend Micro Apex Central as a Service
- Log on to the Trend Micro Apex One as a Service console.
- Go to Help > About. The Hotfix build of Trend Micro Apex Central as it is also the current build number.
Trend Micro Apex One as a Service
- Log on to the Trend Micro Apex One as a Service console.
- Go to Directories > Product Servers > Select the link for Trend Micro Apex One as a Service to redirect to the actual server.
- Go to Help > About > Build number of Trend Micro Apex One Server.
Trend Micro Apex One (Mac) as a Service
- Log on to the Trend Micro Apex One as a Service console.
- Go to Directories > Product Servers > Select the link for Trend Micro Apex One as a Service to redirect to the actual server.
- Go to Administration > About > Build Number of Trend Micro Apex One (Mac) Server.
In the Standard Endpoint Protection Dashboard, navigate to Compliance > Product Connection Status and click View details.