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To reset the password:

  1. Log in to the OfficeScan/Apex One server with admin credentials.
  2. Go to this folder: ..\PCCSRV\Admin\Utility\OSCEResetPW
  3. Run OSCEResetPW.exe.
  4. Enter the local admin credential, and then click Next.

    admin credentials

  5. Enter the new password.

    new password

  6. Click Change Password. You'll be notified if the password was changed.

    change password

  7. Click Exit.
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