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The error can be caused by remnants of a previously installed ServerProtect Normal Server (Scan Server) that was not completely removed during uninstall.

To resolve this, completely remove the old Serverprotect installation by performing the steps in the following articles depending on the version you are using:

Manually uninstalling ServerProtect for Windows (SPNT) 5.58 and its components
Manually uninstalling ServerProtect for Microsoft Windows/Novell Netware 5.8