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To change the unload password:

  1. Log in to the WFBS console.
  2. Go to Administration > Global Settings > Desktop/Server.
  3. Under the Security Agent Exit and Unlock section, select Require the client user to enter a password to exit and unlock the Security Agent.
  4. Type the new password for unloading the SA.
  5. Click Save.

If you need technical assistance, contact Trend Micro Technical Support.