Views:

To resolve the issue, do one of the following:

If you are using IIS 6.0

Open IIS manager.
Go to Website.
Right-click SMEX Website and select Properties.
Go to the Home Directory tab and under the Execute Permissions section, select Scripts and executables.
Click OK.

If you are using IIS 7.0

Install ASP and CGI Role Services.
1. Go to the Server Manager.
2. Select Roles and then right-click the Web Server (IIS).
3. Click Add Role Services.
4. Under Application Development, select ASP and CGI.
5. Click Next > Install.
Allow ISAPI and CGI to be executed on the OfficeScan website.
1. Open IIS manager.
2. Go to Sites > SMEX Web Site.
3. Click Handler Mappings.
4. Click Edit Feature Permission.
5. Select Execute.

Keywords: downloading an unknown file,configuring MSA in WFBS,Prompt to download an unknown file,asked to download unknown file

You are asked to download an unknown file when configuring the Messaging Security Agent (MSA) of the Worry-Free Business Security (WFBS) console

Product / Version includes:

Worry-Free Business Security Advanced8.0

Last updated: 2021/08/28

Solution ID: KA-0001569

Category: Troubleshoot

Summary

When trying to configure the MSA, you get the following pop-up message to download an unknown file:

Do you want to save this file?

To resolve the issue, do one of the following:

If you are using IIS 6.0

Open IIS manager.
Go to Website.
Right-click SMEX Website and select Properties.
Go to the Home Directory tab and under the Execute Permissions section, select Scripts and executables.
Click OK.

If you are using IIS 7.0

Install ASP and CGI Role Services.
1. Go to the Server Manager.
2. Select Roles and then right-click the Web Server (IIS).
3. Click Add Role Services.
4. Under Application Development, select ASP and CGI.
5. Click Next > Install.
Allow ISAPI and CGI to be executed on the OfficeScan website.
1. Open IIS manager.
2. Go to Sites > SMEX Web Site.
3. Click Handler Mappings.
4. Click Edit Feature Permission.
5. Select Execute.

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