- On the Dashboard, click Alerts and then go to Configure Alerts.
- Double-click and open the Protection Offline alert.
- Make sure that the alert is set to ON.
- For administrators to receive an alert, tick the following check boxes:
- Send Email to notify when this alert is raised
- Send Email to notify when condition for this alert changes (such as # of items)
- Make sure that the administrator's email address is correctly set. To configure this, follow these steps:
- Go to System > Users.
- Select the user and then open the properties.
- Select the Contact Information tab.
- Click the Receive Alert Emails check box.