- On the Security Server, stop the Trend Micro Security Server Master Service.
- Open Task Manager and stop if there are ofcservice.exe and dbserver.exe processes:
- Click Start > Run.
- Type taskmgr.exe.
- Click OK.
- End the ofcservice.exe and dbserver.exe processes.
- Copy the ..\Program Files\Trend Micro\Security Server\PCCSRV\HTTPDB folder to your back up directory.
- Start the Trend Micro Security Server Master Service.
- On the Security Server, stop the Trend Micro Security Server Master Service.
- Open Task Manager and stop if there are ofcservice.exe and dbserver.exe processes:
- Click Start > Run.
- Type taskmgr.exe.
- Click OK.
- End the ofcservice.exe and dbserver.exe processes.
- 3. Copy the backup files over the existing database files in the ..\Program Files\Trend Micro\Security Server\PCCSRV\HTTPDB folder.
- Start the Trend Micro Security Server Master Service.