- Open ..\Trend Micro\Security Server\PCCSRV\wss\service.ini
- Check the Smart Scan server port under [Service]. Modify the entries as follows then save:
HTTP=8082
HTTPS=4345 - Open ..\Trend Micro\Security Server\PCCSRV\Private\ofcserver.ini
- Under the following, modify the entries as follows then save:
[TMCSS]
WSS_URL=http://%NEW IP or Hostname%:8082/tmcss/ - Open ..\Trend Micro\Security Server\PCCSRV\OfUninst.ini
- Under the following, modify the entries as follows then save:
[WSS_WEB_SERVER]
ServerPort=8082
[WSS_SSL]
SSLPort=4345 - Change smart scan port from 8059 to 8082 in sscfg.ini, service.ini and ssnotify.ini. These ini files are located in the directories below:
..\Trend Micro\Security Server\PCCSRV\sscfg.ini
..\Trend Micro\Security Server\PCCSRV\wss\service.ini
..\Trend Micro\Security Server\PCCSRV\ssnotify.ini - Save the changes.
- Restart the Trend Micro Security Server Master Service
If the IP Address or Domain Name has been change, the WFBS Server Config files must be updated. Do the steps below:
- Open the ..\PCCSRV\ofcscan.ini file using a text editor and modify the values of the following lines:
[Manual Scan Configuration] MoveDir =HTTP://%NEW IP or Hostname% CleanFailedMoveDir =HTTP://%NEW IP or Hostname% [Real Time Scan Configuration] MoveDir =HTTP://%NEW IP or Hostname% CleanFailedMoveDir =HTTP://%NEW IP or Hostname% [Prescheduled Scan Configuration] MoveDir =HTTP://%NEW IP or Hostname% CleanFailedMoveDir =HTTP://%NEW IP or Hostname% [Scan Now Configuration] MoveDir =HTTP://%NEW IP or Hostname% CleanFailedMoveDir =HTTP://%NEW IP or Hostname% [INI_SERVER_SECTION] MasterDirectory=\%NEW IP or Hostname%\ofcscan Master_DomainName=%NEW IP or Hostname%
- Open the ..\PCCSRV\OfUninst.ini file using a text editor and modify the values of the following lines:
[INI_SERVER_UNINST] InstallServer=\\%NEW IP or Hostname% MasterDirectory=\\%NEW IP or Hostname%\ofcscan InstallWorkStation=%NEW IP or Hostname%
- Open the ..\PCCSRV\Private\ofcserver.ini file using a text editor and modify the values of the following lines:
[SERVER_HOSTINFO] HOST_NAME=%NEW Hostname% [TMCSS] WSS_URL=http://%NEW IP or Hostname%:8082/tmcss/ [NotifyScanNow] Device0_DeviceName=%NEW Hostname%
- Open the sscfg.ini and ssnotify.ini file using a text editor and modify the values of the following lines:
[ICRC_CLOUD_SCAN_SERVICE_LIST] Local_ScanService=http://%NEW IP or Hostname%:8082/tmcss/
- Open the ..\PCCSRV\WSS\service.ini file using a text editor and modify the values of the following lines:
HTTPS_CERT=%NEW IP or Hostname%
- Modify the following items for apache:
- Stop the Apache service
- Modify the following in ...\PCCSRV\Apache2\conf\Httpd.conf:
- Listen 8059
By default, the port is 8059. To verify, go to the ..\Trend Micro\Security Server\PCCSRV directory and open the ofcscan.ini file. Look for the value of Master_Domainport - ServerAdmin %username%@%NEW IP or Hostname%
- ServerName %NEW IP or Hostname%:8059
- Listen 8059
- Restart the Apache service.
- Save the changes.
- Restart the Trend Micro Security Server Master Service
If the issue still occurs, contact Trend Micro Technical Support and provide the following:
- Case Diagnostic Tool (CDT) log generated on the WFBS server
- Copy of the IIS log:
- For IIS 7.0, this is the ..\Inetpub\wwwroot\logfiles\W3SVCnumber\exyymmdd.log
- For IIS 6.0, this is the %windir%\System32\LogFiles\W3SVCnumberexyymmdd.log
where:
number is the site ID for the Smart Scan website.
yymmdd is the date the log file was created or modified. - For Apache, this is the ..\Trend Micro\Security Server\PCCSRV\Apache2\Logs