To avoid the aforementioned issues, include the following ports in the firewall exception list:
Component | Port List |
---|---|
Security Server Side |
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Exchange Server Side (MSA) |
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Mac Clients (TMSM Agent) |
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All Windows Clients and Servers |
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Agent communication port | This is a random 5-digit port number generated during installation. To determine this port number, go to the ..\PCCSRV\ofcscan.ini file and check the "Client_LocalServer_Port" parameter. |
WFBS web server port | This uses HTTP port 8059 or 80 by default. To determine this port number, go to the ..\PCCSRV\ofcscan.ini file and check the "Master_DomainPort" parameter. |
Secure Sockets Layer (SSL) port | This uses port 4343 or 443 by default. When SSL is enabled, this port is used when opening the web console or when installing clients via Web Install. To determine this port number, go to the ..\PCCSRV\ofcscan.ini file and check the "Master_SSLPort" parameter. |
NetBIOS port(s) | This uses ports 137 to 139, and 445. These ports are used when installing clients via Remote Install and when clients send quarantined files to the server using the UNC path. |
Smart Scan Server port | This uses HTTP port 8082 and HTTPS port 4345. To determine this port number, go to the ...\PCCSRV\wss\service.ini file and check the "HTTP" and "HTTPS" parameter. |