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To resolve the issue:

  1. Uninstall Microsoft Visual C++ 2017 Redistributable from the Control Panel > Programs and Features.
  2. Download and then install the latest Microsoft Visual C++ 2017 Redistributable from Microsoft:
  3. Reboot the computer.
  4. Re-install the Security Agent. For the steps on how to install the Security Agent, refer to the article: Security Agent installation methods.