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To restore the database:

  1. Stop the following services:
    • OfficeScan Master Service
    • WWW Publishing Service
  2. Verify the current database engine type.
    1. Go to ..\PCCSRV\Private\Ofcserver.ini.
    2. Look for the value of DBE_ENGINE:

      [INI_DBE_ENGINE_SECTION]
      CodeBase: DBE_ENGINE=1001
      SQL Server: DBE_ENGINE=1002

       
      The OfficeScan server uses CodeBase by default.
  3. Back up and restore the database by doing one of the following:
    • For CodeBase, restore the backup database files under . .\PCCSRV\HTTPDB.
    • For SQL Server, no additional steps required.
  4. Restore the OfficeScan server and Firewall policy configurations:
    • \Program Files\Trend Micro\OfficeScan\PCCSRV\ Ofcscan.ini
    • \Program Files\Trend Micro\OfficeScan\PCCSRV\Private \ Ofcserver.ini
    • \Program Files\Trend Micro\OfficeScan\PCCSRV\ Ous.ini
    • \Program Files\Trend Micro\OfficeScan\PCCSRV\Private\PFW directory
  5. From the command prompt, go to \Program Files\Trend Micro\OfficeScan\PCCSRV\ and run the following command:

    svrsvcsetup.exe -setprivilege

  6. Start the following services:
    • OfficeScan Master Service
    • WWW Publishing Service