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To enable the approved TMProxy Process Approved List Deployment feature:

  1. On the OfficeScan server installation directory, go to the \PCCSRV\ folder and open the ofcscan.ini file using a text editor.
  2. Under the [Global Setting] section, add the following keys and assign the appropriate value:

    [Global Setting]
    SEG_WhiteListProcNum=x, where x is the number of approved processes, maximum is "10"

    SEG_WhiteListProc0=ABC.exe
    SEG_WhiteListProc1=DEF.exe
    ...
    SEG_WhiteListProc9=XYZ.exe
    Where "ABC.exe", "DEF.exe", and "XYZ.exe" are user-approved process names.

  3. Save and close the file.
  4. Log in to the OfficeScan server management console.
  5. Do one of the following to access the Global Client/Agent Settings:
    • For OSCE 10.6 and below, navigate to Networked Computers > Global Client Settings.
    • For OSCE 11.0, navigate to Agents > Global Agents Settings.
  6. Click Save to deploy the settings to the clients.
  7. Restart the Trend Micro OfficeScan NT Proxy Service or OfficeScan NT Proxy on the client computers or restart the computers to apply the registry settings.
     
    This step is only required for Windows Vista, 2003, and 2008. For other Windows versions, users can proceed to check the registry keys on the agent side to make sure that the global setting has been deployed successfully.
     

Select your OfficeScan version to see the registry keys that will be installed after the global settings deployment.

  • For machines before Windows 8 desktops and Windows 2012 Servers:

    [HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList]
    SEG_WhiteListProcNum=x
    SEG_WhiteListProc0=ABC.exe
    SEG_WhiteListProc1=DEF.exe
    SEG_WhiteListProc9=XYZ.exe

    Where x is the number of approved processes. The maximum is 10.

    The following installed subkeys are based on the number of processes that you specified in the "SEG_WhiteListProcNum" key.

    [HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList\ABC]
    Name: ProcessImageName
    Type: REG_SZ
    Data: ABC.exe

    [HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList\DEF]
    Name: ProcessImageName
    Type: REG_SZ
    Data: DEF.exe

  • For Windows 8 desktops and higher and Windows 2012 servers and higher:

    [HKLM\SOFTWARE\TrendMicro\Osprey\WhiteList]
    SEG_WhiteListProcNum=x  
    SEG_WhiteListProc0=ABC.exe 
    SEG_WhiteListProc1=DEF.exe 
    SEG_WhiteListProc9=XYZ.exe 

    Where x is the number of  approved processes. The maximum is 10.

    The following installed subkeys are based on the number of processes that you specified in the "SEG_WhiteListProcNum" key.

    [HKLM\SOFTWARE\TrendMicro\Osprey\WhiteList\ABC]
    Name: ProcessImageName
    Type: REG_SZ
    Data: ABC.exe

    [HKLM\SOFTWARE\TrendMicro\Osprey\WhiteList\DEF]
    Name: ProcessImageName
    Type: REG_SZ
    Data: DEF.exe

  • For machines before Windows 7 desktops and Windows 2012 Servers:

    [HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList]
    SEG_WhiteListProcNum=x 
    SEG_WhiteListProc0=ABC.exe 
    SEG_WhiteListProc1=DEF.exe  
    SEG_WhiteListProc9=XYZ.exe

    Where x is the number of approved processes. The maximum is 10.

    The following installed subkeys are based on the number of processes that you specified in the "SEG_WhiteListProcNum" key.

    [HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList\ABC]
    Name: ProcessImageName
    Type: REG_SZ
    Data: ABC.exe

    [HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList\DEF]
    Name: ProcessImageName
    Type: REG_SZ
    Data: DEF.exe

  • For Windows 7 desktops and higher and Windows 2012 servers and higher:

    [HKLM\SOFTWARE\TrendMicro\Osprey\WhiteList]
    SEG_WhiteListProcNum=x 
    SEG_WhiteListProc0=ABC.exe 
    SEG_WhiteListProc1=DEF.exe 
    SEG_WhiteListProc9=XYZ.exe 

    Where x is the number of  approved processes. The maximum is 10.

    The following installed subkeys are based on the number of processes that you specified in the "SEG_WhiteListProcNum" key.

    [HKLM\SOFTWARE\TrendMicro\Osprey\WhiteList\ABC]
    Name: ProcessImageName
    Type: REG_SZ
    Data: ABC.exe

    [HKLM\SOFTWARE\TrendMicro\Osprey\WhiteList\DEF]
    Name: ProcessImageName
    Type: REG_SZ
    Data: DEF.exe

  • For machines before Windows 7 desktops and Windows 2008 R2 Servers:

    [HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList]
    SEG_WhiteListProcNum=x
    SEG_WhiteListProc0=ABC.exe
    SEG_WhiteListProc1=DEF.exe
    SEG_WhiteListProc9=XYZ.exe

    Where x is the number of approved processes. The maximum is 10.

    The following installed subkeys are based on the number of processes that you specified in the "SEG_WhiteListProcNum" key.

    [HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList\ABC]
    Name: ProcessImageName
    Type: REG_SZ
    Data: ABC.exe

    [HKLM\SOFTWARE\TrendMicro\NSC\TmProxy\WhiteList\DEF]
    Name: ProcessImageName
    Type: REG_SZ
    Data: DEF.exe

  • For Windows 7 desktops and higher and Windows 2008 R2 servers and higher:

    [HKLM\SOFTWARE\TrendMicro\Osprey\WhiteList]
    SEG_WhiteListProcNum=x
    SEG_WhiteListProc0=ABC.exe
    SEG_WhiteListProc1=DEF.exe
    SEG_WhiteListProc9=XYZ.exe

    Where x is the number of approved processes. The maximum is 10.

    The following installed subkeys are based on the number of processes that you specified in the "SEG_WhiteListProcNum" key.

    [HKLM\SOFTWARE\TrendMicro\Osprey\WhiteList\ABC]
    Name: ProcessImageName
    Type: REG_SZ
    Data: ABC.exe

    [HKLM\SOFTWARE\TrendMicro\Osprey\WhiteList\DEF]
    Name: ProcessImageName
    Type: REG_SZ
    Data: DEF.exe

Keywords: exclude process,TMProxy approved list,application exclusion,process in memory,prevent scanning,excluding applications from scanning,exclud file