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Here are the files and folders that should not be scanned:
  • SMEX-related folders
    • ..\SMEX\storage\quarantine
    • ..\SMEX\storage\Backup
    • ..\SMEX\temp
    • ..\SMEX\debug
    • ..\SMEX\SharedResPool
    •  
  • Microsoft Exchange-related folders and processes
  1. Exchange 2016 - https://learn.microsoft.com/en-us/exchange/antispam-and-antimalware/windows-antivirus-software?view=exchserver-2016
  2. Exchange 2019 - https://learn.microsoft.com/en-us/Exchange/antispam-and-antimalware/windows-antivirus-software?redirectedfrom=MSDN&view=exchserver-2019
Below are some pointers that you need take note of:
  • The action "Archive" is changed to "Backup" and the default Quarantine & Archive folder is also changed. To exclude archive directory in SMEX 8.0, you need to exclude "backup for contents filter" instead of "archive" in SMEX 10.
  • When enabling debug log for a long time, it may be better to exclude "SMEX\debug" to avoid i/o scanning for debug logs. In normal operation, you do not need to exclude it because debug logs are not created.
  • Exclude "SMEX\SharedResPool" because this folder stores memory mapped files to share message object between Exchange and SMEX. If i/o scanning products quarantine or block memory mapped files, then SMEX cannot scan objects in the Exchange server.
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