After changing the server's IP address or hostname:

1. Stop the OfficeScan Master Service.
   1. Click Start > Run >  then type "services.msc". The Services window will open.
   2. Right-click OfficeScan Master Service and select Stop.
2. Back up the following files:
   • ...\PCCSRV\ofcscan.ini
   • ...\PCCSRV\OfUninst.ini
   • ...\PCCSRV\OSCE Web console(short cut)
   • ...\PCCSRV\Private\ofcserver.ini
   • ...\PCCSRV\Private\Saf\ssnotify.ini
   • ...\PCCSRV\sscfg.ini
   • ...\PCCSRV\Admin\ssnotify.ini
   • ...\PCCSRV\WSS\service.ini
3. Open the ofcscan.ini file using a text editor and modify the values of the following lines:

   [INI_SERVER_SECTION]
   MasterDirectory=\\%NEW IP or Hostname%\ofcscan
   Master_DomainName=%NEW IP or Hostname%
   
   [Scan Now Configuration]
   MoveDir =HTTP://%NEW IP or Hostname%
   CleanFailedMoveDir =HTTP://%NEW IP or Hostname%
   
   [Real Time Scan Configuration]
   MoveDir =HTTP://%NEW IP or Hostname%
   CleanFailedMoveDir =HTTP://%NEW IP or Hostname%
   
   [Manual Scan Configuration]
   MoveDir =HTTP://%NEW IP or Hostname%
   CleanFailedMoveDir =HTTP://%NEW IP or Hostname%
   
   [Prescheduled Scan Configuration]
   MoveDir =HTTP://%NEW IP or Hostname%
   CleanFailedMoveDir =HTTP://%NEW IP or Hostname%

4. Open the OfUninst.ini file using a text editor and modify the values of the following lines:

   [INI_SERVER_UNINST]
   InstallServer=\\%NEW IP or Hostname%
   MasterDirectory=\\%NEW IP or Hostname%\ofcscan
   InstallWorkStation=%NEW IP or Hostname%
   ProgramGroup=Trend Micro OfficeScan Server-%NEW IP or Hostname%

5. Open the OfcServer.ini file using a text editor and modify the values of the following lines:

   ------------------------ SQL Server only ----------------------------
   [DBServer]
   Server=%NEW IP or Hostname%\OfficeScan

   [PRODUCT_INFO]
   OSCE_URL=https:// %NEW IP or Hostname%:4343/officescan/default.htm
   ---------------------------------------------------------------

   [TMCSS]
   WSS_URL=https:// %NEW IP or Hostname%:4343/tmcss/
   WSS_HTTP_URL=http:// %NEW IP or Hostname%:8080/tmcss/

   [LWCS]
   LWCS_HTTP_URL=http:// %NEW IP or Hostname%:8080/

   [SERVER_HOSTINFO]
   HOST_NAME=%NEW Hostname%
   ---------------------------------------------------------------
   IP1=% NEW IP%

6. Open the sscfg.ini file using a text editor and modify the values of the following lines:

   [ICRC_CLOUD_SCAN_SERVICE_LIST]
   Local_ScanService=http:// %NEW IP or Hostname%:8080/tmcss/
   Local_WebScanService=http:// %NEW IP or Hostname%:8080/

7. Open the ssnotify.ini file using a text editor and modify the values of the following lines:

   Local_ScanService=http:// %NEW IP or Hostname%:8080/tmcss/
   Local_WebScanService=http:// %NEW IP or Hostname%:8080/

   Please update in both ...\PCCSRV\Private\Saf\ssnotify.ini and ...\PCCSRV\Admin\ssnotify.ini.

8. Open the service.ini file using a text editor and modify the values of the following lines:

   HTTPS_CERT=%NEW IP or Hostname%

9. Modify the shortcut file OfficeScan Web Console (HTML):
   1. Open the properties of ...\PCCSRV\OSCE Web console (HTML):

      [Web Document]
      URL=https://%NEW IP or Hostname%:4343/officescan/ or
      URL=https://%NEW IP or Hostname%:8080/officescan/ (if SSL is not enabled)

   2. Open the properties of OSCE Web console (HTML) on desktop:

      [Shortcut]
      Target= “C:\Program Files (x86)\Internet Explorer\ iexplore.exe” https://%NEW IP or Hostname%:4343/officescan/ or
      URL= “C:\Program Files (x86)\Internet Explorer\ iexplore.exe” https://%NEW IP or Hostname%:8080/officescan/ (if SSL is not enabled)

10. Modify the shortcut in the start menu:
    1. Open the properties of OfficeScan Web console (HTML) in Windows start menu:

       [Shortcut]
       Target = “C:\Program Files (x86)\Internet Explorer\ iexplore.exe” OSCE server<%NEW IP or Hostname%>

    2. Open the properties of readme link in Windows start menu：

       [Shortcut]
       Target=\\<%New IP or Hostname%>\ofcscan\readme.htm

    3. Open the properties of system logon script in Windows start menu：

       [Shortcut]
       Target=\\<%NEW IP or Hostname%>\ofcscan\SetupUsr.exe

11. Modify following registry key:

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{E0CA6191-52E8-41E0-96B2-05EA08E6869C}]

    Modify the following key:

    InstallServer = <%NEW IP or Hostname%>
    MasterDirectory = <%NEW IP or Hostname%>\ofcscan

    Modify following key:

    Alias_Path=\\<%NEW IP or Hostname%>\ofcscan\

12. Turn off iProduct server services. Update the following iProduct server configuration:

    For Apex One Application Control

    • Update config.xml file in ~\iServiceSrv\iAC\ folder. In config.xml, it needs to update correct “server address” section in the file, <server_address>NEW-IP-or-Hostname.example.com</server_address>

      

    For Apex One Vulnerability Protection

    • Update config.properties file in ~\iServiceSrv\iVP\ folder. In the file, update “osce.server.name” for correct server name.

      

    For Apex One Endpoint Sensor

    1. Update config.xml in ~\iServiceSrv\iES\ folder. To update the both values of (under) with newly configured Apex One server IP address like the following:

       

    2. Update SQL setting in Endpoint Sensor database:

       use [database-name-ApexOne-iES]; -- Replace database-name-ApexOne-iES with the actual name of the Apex One Endpoint Sensor database
       update dbo.Setting
       set [value] = 'NEW-IP-or-Hostname' -- Replace NEW-IP-or-Hostname with the newly configured Apex One server IP or Hostname
       where id in (1054274134996218767,5460136335170862648)

13. Turn on iProduct server services.
14. Save the changes.
15. Restart the Apex One Master Service and then log into the Apex One web console.