To resolve the issue, create a new Application Pool and configure it to be used in the OSCE webpage. To create a new Application pool, follow the steps below based on the IIS version that you are using below:
- Open the IIS Manager.
- On the left pane, select the Application Pools folder.
- Right-click on the right pane, then click New > Application Pool. The Add New Application Pool window appears.
- Type "OfficeScan-Pool" in the Application Pool ID field.
- On the left pane, expand the Application Pools folder.
- Right-click OfficeScan-Pool then select Properties. The OfficeScan-Pool Properties window appears.
- Click the Identity tab.
- For the Predefined option, select Local System from the dropdown list.
- Click OK.
- Restart the IIS Admin Service.
- Log on to the OSCE or WFBS web console.
- Open the IIS Manager.
- On the left pane, right-click Application Pools, then click Add Application Pool. The Add Application Pool window appears.
- Type “OfficeScan-Pool” in the Name field. Leave other fields as default.
- On the Feature setting pane, right-click OfficeScan-Pool, then select Advanced Settings.
- On the Advanced Settings window, click Identify, select Local System, then click OK.
- Expand the site, right-click OfficeScan, then go to Manage Web Site > Advanced Settings, and change the application pool to OfficeScan-Pool. This will apply the newly created Application Pool.
- Restart the IIS Admin Service.
- Log on to the WFBS web console.