Deep Security Agent update fails with the error "00000057 (the parameter is incorrect)"

Deep Security9.6 , Cloud One - Endpoint and Workload SecurityAll

Last updated: 2021/08/28

Solution ID: KA-0002241

Category: Install

The following error message appears when performing an update task to a Deep Security Agent:

Engine command code SET_CONFIG failed with error:
00000057 (the parameter is incorrect).

To resolve this issue:

Check if the Deep Security Agent driver (TBIMDSA.SYS) has been updated to the latest version.
Verify the file under C:\Windows\System32\Drivers\TBIMDSA.SYS. The file should be using the latest version, or the version that comes with the installation. Otherwise, reboot the machine and check if the file has been updated.
You may also remove the Trend Micro DSA Filter Driver under Network Properties and then reboot the machine. After rebooting, the driver will be installed back to the machine using the latest version that comes with the installation.

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