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To uninstall the Macintosh client:

  1. Log on to the WFBS console.
  2. Go to Administration > Plug-ins.
  3. Under Trend Micro Security (for Mac), click Manage Program.
  4. Click Administation > Agent Setup Files.
  5. Click the tmsmuninstall.zip link, located under the Agent Uninstallation File section.

    Download Uninstall Tool

    Click the image to enlarge.

  6. Extract the contents of the ZIP file.
  7. Run the tmsmuninstall.mpkg installer on your Mac client.
  8. The agent should be removed from the Mac computer.

To do the uninstallation using the Terminal, follow the steps on this article: Performing a Silent Uninstall of the Apex One (Mac) agent.

 
For users that no longer have access to the WFBS Console or server, please contact Trend Micro Technical Support.
 
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