To resolve the issue:
- Log on to the WFBS-SVC console.
- Click Security Agents, select the group of the affected computer.
- Click Configure Policy > Scan Settings.
- Under Real-Time Scan, Click Configure Settings.
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Go to Target > Scan Settings and under User activity on files, select Created, modified, or retrieved.
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Under Advanced Settings, uncheck Scan mapped drives and shared folders on the network.