To uninstall the DLP service/driver:
- Disable DLP:
- Select an agent/domain where DLP needs to be disabled.
- Click Settings > DLP Settings.
- In the Data Loss Prevention Configurations page, click Policies.
- Uncheck the "Enable Data Loss Prevention" option.
- Click Save.
- Open the Apex One server's ..\PCCSRV\ofcscan.ini file using Notepad.
- Look for the [Global Setting] section.
- Add the DlpSSUninst=1 parameter so that the section looks like this:
[Global Setting]
DlpSSUninst=1 - Save the changes and close the file.
- Log on to the Apex One server's web console.
- Go to Agents > Agent Management.
- In the client/agent tree, select the client/domain where you want to uninstall the DLP service/driver.
- Go to Settings > Additional Service Settings.
- Deselect the "Enable service on the following operating systems" checkbox.
- Click Save. On the agent side, the agent will prompt a Restart Required window.
- Reboot the selected Apex One clients to remove their DLP components completely.