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To uninstall the DLP service/driver:

  1. Disable DLP:
    1. Select an agent/domain where DLP needs to be disabled.
    2. Click Settings > DLP Settings.
    3. In the Data Loss Prevention Configurations page, click Policies.
    4. Uncheck the "Enable Data Loss Prevention" option.
    5. Click Save.
  2. Open the Apex One server's ..\PCCSRV\ofcscan.ini file using Notepad.
  3. Look for the [Global Setting] section.
  4. Add the DlpSSUninst=1 parameter so that the section looks like this:

    [Global Setting]
    DlpSSUninst=1

  5. Save the changes and close the file.
  6. Log on to the Apex One server's web console.
  7. Go to Agents > Agent Management.
  8. In the client/agent tree, select the client/domain where you want to uninstall the DLP service/driver.
  9. Go to Settings > Additional Service Settings.
  10. Deselect the "Enable service on the following operating systems" checkbox.
  11. Click Save. On the agent side, the agent will prompt a Restart Required window.
  12. Reboot the selected Apex One clients to remove their DLP components completely.