To uninstall the DLP service/driver:

1. Disable DLP:
   1. Select an agent/domain where DLP needs to be disabled.
   2. Click Settings > DLP Settings.
   3. In the Data Loss Prevention Configurations page, click Policies.
   4. Uncheck the "Enable Data Loss Prevention" option.
   5. Click Save.
2. Open the Apex One server's ..\PCCSRV\ofcscan.ini file using Notepad.
3. Look for the [Global Setting] section.
4. Add the DlpSSUninst=1 parameter so that the section looks like this:

   [Global Setting]
   DlpSSUninst=1
   

5. Save the changes and close the file.
6. Log on to the Apex One server's web console.
7. Go to Agents > Agent Management.
8. In the client/agent tree, select the client/domain where you want to uninstall the DLP service/driver.
9. Go to Settings > Additional Service Settings.
10. Deselect the Enable service on the following operating systems checkbox.
11. Click Save. On the agent side, the agent will prompt a Restart Required window.
12. Reboot the selected Apex One clients to remove their DLP components completely.

In the event that DLP needs to be reinstalled or Device Control needs to be used after uninstalling the module, please perform the following:

1. Open the Apex One server's ..\PCCSRV\ofcscan.ini file using Notepad.
2. Look for the [Global Setting] section.
3. Remove the following line:

   DlpSSUninst=1

4. Save the changes and close the file.
5. Log in to the Apex One console.
6. Go to Agents > Agent Mangement.
7. Go to Settings > Additional Service Settings.
8. Select the Enable service on the following operating systems checkbox under the “Data Protection Service” section and click Save.
9. Go to Settings > Device Control Settings and re-enable the Device Control Settings (if Device Control is to be used).
10. Click Save.
11. Once agent update is triggered, the Data Protection Service install will proceed.