Below is the list of System Error Notification Events in TMMS:
Every 3 rows represents the problem, reason, and suggestion to the problem.
| System Error Notification Event | Description |
|---|---|
| MAIL_PROBLEM_SCEP_AFTER | Unable to retrieve the challenge password from SCEP server. |
| MAIL_REASON_SCEP_AFTER | The SCEP server is inaccessible. |
| MAIL_SUGGESTION_SCEP_AFTER_RERLACE | Make sure that the SCEP server is alive and the policy server can access its Web server. |
| MAIL_PROBLEM_SCEP_AUTH_AFTER | Unable to retrieve the challenge password from SCEP server. |
| MAIL_REASON_SCEP_AUTH_AFTER | The policy server authentication fails. |
| MAIL_SUGGESTION_SCEP_AUTH_AFTER | Check the SCEP server settings to make sure they are correct, and try again. |
| MAIL_PROBLEM_SCEP_PASS_AFTER | SCEP server returned an invalid challenge password. |
| MAIL_REASON_SCEP_PASS_AFTER | The SCEP server's pool is full. |
| MAIL_SUGGESTION_SCEP_PASS_AFTER | Increase the SCEP server's pool size, and try again. |
| MAIL_PROBLEM_NOTI_APNS_AFTER | Unable to send APNs push notification message. |
| MAIL_REASON_NOTI_APNS_AFTER | The Apple Push Notification service is unreachable. |
| MAIL_SUGGESTION_NOTI_APNS_AFTER | Make sure that the Policy Server can connect to gateway.push.apple.com and your APNs certificate is valid, and try again. |
| MAIL_PROBLEM_SENDER_AFTER | Unable to send text message. |
| MAIL_REASON_SENDER_AFTER | Mobile Security is unable to access the SMS sender. |
| MAIL_SUGGESTION_SENDER_AFTER | Make sure that the SMS sender is connected to the Master Server, and try again. |
| MAIL_PROBLEM_LDAP_AFTER | Unable to connect to the LDAP server. |
| MAIL_REASON_LDAP_AFTER | The settings are incorrect or the account is expired. |
| MAIL_SUGGESTION_LDAP_AFTER_RERLACE | Check the LDAP settings, and try again. |
| MAIL_PROBLEM_BB_BES_UNAUTHORIZED_AFTER | Unable to connect to the BlackBerry Enterprise (BES) server. |
| MAIL_REASON_BB_BES_UNAUTHORIZED_AFTER | The BlackBerry Administration Service Credentials are not valid. |
| MAIL_SUGGESTION_BB_BES_UNAUTHORIZED_AFTER | Check the user account, password, and domain name, and try again. |
| MAIL_PROBLEM_BB_BES_CONNECT_ERROR_AFTER | Unable to connect to the BlackBerry Enterprise (BES) server. |
| MAIL_REASON_BB_BES_CONNECT_ERROR_AFTER | The server name for BlackBerry Administration Service Credentials is not valid. |
| MAIL_SUGGESTION_BB_BES_CONNECT_ERROR_AFTER | Check the server name, and then try to connect to the BES server again. |
| MAIL_PROBLEM_BB_BES_RESOLVED_NAME_ERROR_AFTER | Unable to connect to the BES server. |
| MAIL_REASON_BB_BES_RESOLVED_NAME_ERROR_AFTER | The server name for BlackBerry Administration Service Credentials is not valid. |
| MAIL_SUGGESTION_BB_BES_RESOLVED_NAME_ERROR_AFTER | Check the server name for BlackBerry Administration Service Credentials, and then try to connect to the BES server again. |
| MAIL_PROBLEM_BB_CT_TOOL_PATH_WRONG_AFTER | Unable to access BlackBerry command tool. |
| MAIL_REASON_BB_CT_TOOL_PATH_WRONG_AFTER | The BlackBerry command tool path is not valid. |
| MAIL_SUGGESTION_BB_CT_TOOL_PATH_WRONG_AFTER | Check the BlackBerry command tool path, and try again. |
| MAIL_PROBLEM_BB_CT_TOOL_NAME_UNRECOGNIZED_AFTER | Unable to access BlackBerry command tool. |
| MAIL_REASON_BB_CT_TOOL_NAME_UNRECOGNIZED_AFTER | The BlackBerry command tool name cannot be recognized. |
| MAIL_SUGGESTION_BB_CT_TOOL_NAME_UNRECOGNIZED_AFTER | Check the BlackBerry command tool configuration, and provide the correct tool path, and try again. |
| MAIL_PROBLEM_BB_DB_AFTER | Unable to connect to the BlackBerry database. |
| MAIL_REASON_BB_DB_AFTER | The BlackBerry database settings are not valid. |
| MAIL_SUGGESTION_BB_DB_AFTER | Check the BlackBerry database settings, and try again. |