To reset the password:
Option I: Using the IWSVA installation CD
Refer to the KB article: Changing root account password for Interscan Web Security Virtual Appliance (IWSVA)
Option II: Via single-user mode
- Access the command line directly from the IWSVA box. Do not use Putty or any SSH tool.
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During boot up, press E from the GRUB menu to edit the command entry.
You may be asked to press ESC first. -
Use the arrows keys to go to the “kernel /vmlinuz-2.6.18-128.1.OpenVA.2.8.1039 ro root=dev/IWSVA/root” entry. This is usually the second line.
- Press E to edit the entry.
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Press the space bar and then type “single” at the end of the line.
- Press the ENTER key to save the changes.
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Press B to boot.
The kernel will boot as usual and then you will get a root prompt (sh#). You now have root access to the file system.
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Type the command “passwd” to start resetting your password.
You will not be asked for your old password. - Enter and confirm your new password when prompted.
- When the password has been reset, enter either of the following commands:
- “reboot” to reboot IWSVA
- “init 3” to continue the boot up process