Automatic Uninstallation

Use either of following options to automatically remove or uninstall the TMCM/Apex Central server:

• From the Start menu, click Start > Programs > Trend Micro Control Manager > Uninstalling Trend Micro Control Manager.
• Using Add/Remove Programs:
  1. Click Start > Settings > Control Panel > Add/Remove Programs.
  2. Select Trend Micro Control Manager, and then click Remove.
  3. Click Yes to keep the database, or No to remove the database.
      

     Keeping the database allows you to reinstall TMCM/Apex Central™ on the server and retain all system information, such as agent registration, and user account data.

      

  If you reinstalled the TMCM/Apex Central server, and deleted the original database, but did not remove the agents that originally reported to the previous installation, then the agents will re-register with the server when:

  • Managed product servers restart the agent services.
  • TMCM/Apex Central agents verify their connection after an 8-hour period.

Manual Removal

To manually uninstall TMCM/Apex Central server, refer to this article: Manually uninstalling Trend Micro Control Manager