To update the Pattern Files of the Security Server if it does not have Internet connection:
This method can be used only on Conventional Scan. You can Disable the Smart Scan on the Security Server web console globally or per specific group.
- To disable globally: Administration > Global Settings > Desktop/Server > Under General Scan Settings, disable Smart Scan Service.
- To disable per specific group: Devices > Select a group > Configure Policy > Scan Method > Conventional Scan.
- Go to another machine with an internet connection.
- In order to provide the patterns to the offline Security Server, create a shared folder that the server can access. Read access is sufficient.
- Open your browser and access this link: http://wfbs-p.activeupdate.trendmicro.com/activeupdate/server.ini
- Copy all the content of the webpage, and save it as server.ini to the shared folder.
- Change the update path of the offline Security Server from the dashboard by clicking Updates > Source > Server > Intranet location containing a copy of the current file.
- Paste the UNC path of the newly created shared folder.
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- Enter the logon credentials that will be used to access the shared folder.
- Click Save.
- Perform a manual update of the Offline Server by going to Updates > Manual, and click Update Now.
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The process of copying the content of the ActiveUpdate webpage on Step 4 needs to be done every time you will update the Offline Server.