Trend Micro Automation Center is a central hub for APIs and documentation across Trend Micro products. It offers searchable cross-product APIs and use cases for IT and security teams to automate tasks and improve efficiency.
The Education Portal serves as a comprehensive resource for Trend Micro employees to develop their professional capabilities. Through a variety of curated training modules, employees can deepen their understanding of company culture, product knowledge, processes, and essential soft skills.
The Trend Micro Online Help Center provides customers with comprehensive product information and troubleshooting guidance. It offers general product usage information and in-depth solutions for complex issues.
Trend Micro Service Status Portal provides real-time information on the performance of Trend Micro products. It offers up-to-date incident reports and historical data for monitoring system health.
TrendConnect is a mobile application that provides users with real-time insights into their Trend Micro security environment, including threat alerts and system health assessments.
Manually update the Behavior Monitoring Detection Pattern of OfficeScan (OSCE) and Worry-Free Business Security (WFBS)
Product / Version includes:
OfficeScan11.0
,
Worry-Free Business Security Advanced10.0
,
Worry-Free Business Security Services6.5
,
Worry-Free Business Security Standard10.0
,
Worry-Free Business Security Services6.3
,
Worry-Free Business Security Standard9.0
,
Worry-Free Business Security Standard9.5
,
Worry-Free Business Security Advanced8.0
,
Worry-Free Business Security Services6.6
,
Worry-Free Business Security Advanced9.5
,
Worry-Free Business Security Standard8.0
Last updated: 2021/08/28
Solution ID: KA-0003673
Category:
Deploy
,
Remove a Malware / Virus
,
Update
Summary
Use the tmtd.ptn file to address a Behavior Monitoring (malware blocking) detection issue, either to add a file to be blocked or drop a false detection.
To apply the pattern:
Go to the OSCE client or WFBS Agent installation directory.
Back up the existing tmtd.ptn file and replace it with the provided tmtd.ptn file.
For 64-bit machines, the pattern file is tmtd64.ptn
Restart the Trend Micro Unauthorized Change Prevention and RealTime Scan services or unload and reload the OSCE Client or WFBS Security Agent.
Verify that the pattern has been applied properly by checking the Component Versions. Look for Behavior Monitoring Detection Pattern.
