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Trend Micro suggests enabling the appropriate settings to have best protection from ransomware.

  1. Log on to the Apex One management web console.
  2. Go to Agents > Agent Management.
  3. Click Apex One domain from Apex One server lists.
  4. Click Settings and select Predictive Machine Learning Settings.
  5. Tick to Enable Predictive Machine Learning.

  6. Under Detection Settings, enable the following:

    • File type set Action to Quarantine

    • Process type set Action to Terminate

      Predictive Machine Learning

  7. Click Save to deploy changes.

  1. Log on to the Apex One management web console.
  2. Go to Agents > Agent Management.
  3. Click Settings and go Web Reputation Settings.

  4. On the Internal Agents tab, tick the checkbox for Enable Web Reputation on the following operating systems. Select the following;

    • Select Windows Desktop and Server platforms
    • Check HTTPS URLs

    • Send queries to Smart Protection Server

      Web Reputation Service

  5. Click Apply to All Agents to deploy changes

  1. Log on to the Apex One management web console.
  2. Go to Agents > Agent Management.
  3. Click Settings and go Behavior Monitoring Settings.

  4. Tick the checkbox for Enable Malware Behavior Blocking and select Known and potential threats from the dropdown next to Threats to block.

    • Protect documents against unauthorized encryption or modification & automatically back up files changed by suspicious programs
    • Block processes commonly associated with ransomware
    • Enable program inspection to detect and block compromised executable files
    • Terminate programs that exhibit abnormal behavior associated with exploit attacks.

  5. Under Newly Encountered Programs:

     
    This notification requires that administrators enable Real-time Scan and Web Reputation.
     
    • Tick the checkbox for Monitor newly encountered programs downloaded through HTTP or email applications.

    • Select Prompt user from the dropdown.

      Behavior Monitoring Service

  6. To enable Unauthorized Change Prevention Service on desktop and server platforms:

    1. Select the Apex One domain
    2. Click Settings and go to Additional Service Settings.
    3. Under Unauthorized Change Prevention service, tick to enable both Windows desktops and Windows Server platforms.

  7. Click Save to deploy changes.

  1. Log on to the Apex One management web console.
  2. Go to Agents > Agent Management.
  3. Click Apex one domain from Apex One server lists.
  4. Click Settings and go to Additional Service Settings > Advance Protection Services.

  5. Tick to enable Windows desktop and Windows Server platforms.

    Browser Exploit Solutions

  6. Click Save to deploy changes.

  1. Log on to the Apex One management web console.
  2. Go to Agents > Agent Management.
  3. Click Apex one domain from Apex One server lists.
  4. Click Settings and go to Additional Service Settings > Suspicious Connection Service.

  5. Tick to enable Windows desktop and Windows Server platforms.

    Suspicious Connection Settings

  6. Click Save to deploy changes.
  7. To go to Suspicious Connection Settings.
  8. Click Apex one domain from Apex One server lists.
  9. Click Settings and select Suspicious Connection Settings.

  10. Tick the checkboxes for the following:

    • Detect network connections made to address in the Global C&C List. Select "block" from the dropdown and Log and allow access to User-defined Blocked IP list addresses.
    • Detect connections using malware network fingerprinting. Select block from the dropdown and Clean suspicious connections when C&C callback is detected.

      Image

    Suspicious Connection Settings

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