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As a workaround, set the filer's abort_timeout value to "0", so that the filer does not report "Scan Request not found" messages in the filer log. Refer below:

  • Syntax

    vscan options abort_timeout [ reset | set]

  • Description

    This command sets/shows the current virus scan abort_timeout value in seconds. The value determines how long the filer will wait for the vscan server to perform a virus scan request. Even if the file is still being scanned, the filer will abort the scan. The filer may deny access to the file if this time period elapses, depending on the setting for the vscan option mandatory_scan. The timeout value may be reset to a NetApp-provided default value. It is also possible to set the timeout. Note that setting the timeout to 0 disables this option. If the abort_timeout setting is 0, the filer will wait forever for a scan to complete as long as the vscan server reports that it is making progress.

For further instructions, read the NetApp documentation.