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There are two ways to confirm if the firewall is installed and enabled on the Apex One clients:

  • On the Apex One console, go to Agents > Agent Management. There is a column for firewall. You should see a green check for it.
  • If you want to confirm it on the registry of the actual machines, go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\TrendMicro\PC-cillinNTCorp\CurrentVersion\PFW, and look for the PFWServiceStatus key:
    • If the key value is "100", then it is enabled.
    • If the key value is "0", then the firewall is disabled or not running.