To unload an OSCE client/agent from the OSCE web console:

1. Log on to the OSCE server as Administrator or with an administrator-level account.
2. Back up and edit the ofcserver.ini file in the ...\PCCSRV\Private directory.
3. Go to [SERVER_CONSOLE_SECTION] and add the line below:

   EnableClientUnload=1

4. Save the changes.
5. On the OSCE web console, go to Agents > Agent Management.
6. Select the OSCE client/agent that you want to unload. Press the Shift key to select multiple OSCE clients/agents to be unloaded.
7. Go to Tasks and choose Agent Uninstallation.
8. Select the OSCE client/agent and click Initiate Unloading. Press the Shift key to select multiple OSCE clients/agents to be unloaded.
9. In the instance Initiate Unloading is not present, kindly restart the OSCE Master Service.