Method 1:

1. Attach a console and cable to the SMS and reboot the system.
2. Watch for the prompt "Press any key to enter the menu." This prompt only appears for 2 seconds during the boot process. Press any key before the countdown timer reaches 0.
3. If successful, the system will display the following:

4. Select the Password Recovery option by using the Up/Down arrow keys and press Enter. The SMS will complete its boot sequence.
5. After the SMS completes the boot sequence, the factory SuperUser account is reactivated and the password is the serial number (CERT) of your SMS.
6. TippingPoint highly recommends changing the password immediately following the reset. Once logged in, the password can be changed with the "password" command.

Method 2:

1. Attach a console and cable to the SMS and reboot the system.
2. Watch the system boot sequence, when the "Starting mgmt:" prompt is displayed, press the letter "P" (capital or lowercase). IMPORTANT! The "P" must be entered within three seconds to trigger password recovery. If this method of password recovery is successfully initiated, the "Password recovery enabled" message is displayed.

Example;

 Initializing...

 Calling the system activity collector (sadc): [OK]
 Ip6tables: Applying firewall rules:           [OK]
 Iptables: Applying firewall rules:            [OK]
 Bringing up loopback interface:               [OK]
 Bringing up interface eth0:                   [OK]
 Starting system logger:                       [OK]
 Starting kernel logger:                       [OK]
 Starting rpcbind:                             [OK]
 Starting RPC idmapd:                          [OK]
 Starting system message bus:                  [OK]
 Starting acpi daemon:                         [OK]
 Starting HAL daemon:                          [OK]
 Starting ipmi drivers:                        [OK]
 Starting sshd:                                [OK]
 ntpd: Synchronizing with time server:         [OK]
 Starting ntpd:                                [OK]
 Starting crond:                               [OK]
 Starting mgmt: P
 Password recovery enabled

3. When the SMS completes the boot sequence, the factory SuperUser account is reactivated and the password is the serial number (CERT) of your SMS.
4. TippingPoint highly recommends changing the password immediately following the reset. Once logged in, the password can be changed with the "password" command.