Enabling Subscription (Opt-in)
To activate your subscription per product*:
- Sign in to Business Support Portal.
You must have a registered account on the portal. If you need to create a new account, select Register Here on the login page.
- Click on your User Name at the top-right corner, and select Dashboard.
- On the left pane, click Notification.
- Go to the Product Advisory tab and then click on Add Product.
- On the drop-down menu, select the product that you wish to subscribe to.
* Users will only receive advisories tagged to the product indicated in your product profile. Those who wish to receive emails on multiple products must repeat the procedure for each product.
Email Advisories
As soon as a critical advisory has been publicly released, subscribed users will receive it in the Business Support Portal and via email.
The email notification will be sent by Trend Micro Advisory (support-advisory@trendmicro.com), which will contain a brief synopsis of the advisory and a link to the full article in Trend Micro's Knowledgebase.
Below is a sample email advisory:
Users are encouraged to check their email client settings to ensure the advisories are not unintentionally marked as SPAM.
Disabling Subscription (Opt-out)
Users may choose to unsubscribe from notifications at any time.
To unsubscribe, click on the Remove button.