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To configure the Preferred IP Address:

  1. Go to Agents > Global Agent Settings.
  2. Go to the Network tab.
  3. Go to the "Preferred IP Address" section.
  4. Select "IPv6 first, then IPv4" from the following options:

    • IPv4 only - Agents use their IPv4 address.
    • IPv4 first, then IPv6 - Agents use their IPv4 address first. If the agent cannot register using its IPv4 address, it uses its IPv6 address. If registration is unsuccessful using both IP addresses, the agent retries using the IP address priority for this selection.
    • IPv6 first, then IPv4 - Agents use their IPv6 address first. If the agent cannot register using its IPv6 address, it uses its IPv4 address. If registration is unsuccessful using both IP addresses, the agent retries using the IP address priority for this selection.
  5. Click Save.