Real-time Anti-Virus/Anti-spyware Scan (for Worry-Free Business Security Services)
Data collected |
|
---|---|
Console location | Customers > [Customer] > [Worry-Free Business Security Services Server] > [Device Group] > Security Settings (tab) |
Console settings |
Enable real-time Antivirus/Antispyware |
Web Reputation (for Worry-Free Business Security Services)
Data collected |
|
---|---|
Console location | Customers > [Customer] > [Worry-Free Business Security Services Server] > [Device Group] > Security Settings (tab) |
Console settings |
Enable Web Reputation |
URL Filtering (for Worry-Free Business Security Services)
Data collected |
|
---|---|
Console location | Customers > [Customer] > [Worry-Free Business Security Services Server] > [Device Group] > Security Settings (tab) |
Console settings |
Enable URL Filtering |
Predictive Machine Learning (for Worry-Free Business Security Services)
Data collected |
|
---|---|
Console location | Customers > [Customer] > [Worry-Free Business Security Services Server] > [Device Group] > Security Settings (tab) |
Console settings |
Enable Predictive Machine Learning |
Anti-Virus/Anti-spyware by Worry-Free Business Security
Data collected |
|
---|---|
Console location | Customers > [Customer] > [Worry-Free Business Security Services Server] > Domain Settings (tab) |
Console settings |
Real-time Antivirus/Antispyware > Disable |
Web Reputation (for Worry-Free Business Security)
Data collected |
|
---|---|
Console location | Customers > [Customer] > [Worry-Free Business Security Server] > Domain Settings (tab) |
Console settings |
|
URL Filtering (for Worry-Free Business Security)
Data collected |
|
---|---|
Console location | Customers > [Customer] > [Worry-Free Business Security Server] > Domain Settings (tab) |
Console settings |
URL Filtering > Disable |
Predictive Machine Learning (for Worry-Free Business Security)
Data collected |
|
---|---|
Console location |
Predictive Machine Learning can only be disabled on the Remote Manager console for customers using Worry-Free Business Security 10.0 (or later). For customers using Worry-Free Business Security v9.x (or earlier), you must disable the feature using the Worry-Free Business Security console.
Customers > [Customer] > [Worry-Free Business Security Server] > Domain Settings (tab) |
Console settings |
Predictive Machine Learning > Disable |
User Behavior Tracking
Data collected |
|
---|---|
Console location | Not configurable |
Console settings |
Noteworthy events - EDR/MDR related feature for Worry-Free Business Security Services
Data collected |
|
---|---|
Console location | Not configurable from product console. MSP partners need to submit a support case to disable the data collection. |
Console settings |
Find Customer
Find customer allows user to input customer name to perform customer search.
New Customer
New Customer feature allows user to input customer information to create account.
Data collected |
|
---|---|
Console location |
New Customer Customers > New Customer Customer Information |
Console settings |
Customer Notification Configuration
New Report Creation
Data collected |
|
---|---|
Console location | Reports > New Report |
Console settings |
New Report |
Edit Report settings
Data collected |
|
---|---|
Console location |
Reports > Report Name > Report Settings Reports > Report Name > Target Customers Reports > Target Customers > Target link > Edit |
Console settings |
Find Report
Global Notification Configuration
Data collected |
|
---|---|
Console location | Administration > Configure notifications |
Console settings |
Customize notification email subject
Data collected |
|
---|---|
Console location |
Administration > Configure notifications > Subject Preface Administration > Configure notifications > Warning Events Subject Preface |
Console settings |
Configure email template
Data collected |
|
---|---|
Console location | Administration > Configure notifications > Send individual email messages for each Action Required and Warning event for each customer |
Console settings |
Email notification setting > Event link Email template |
Configure 3rd party Integration
Data collected |
|
---|---|
Console location | Administration > Configure 3rd party integration |
Console settings |
Configure default settings templates
Data collected |
|
---|---|
Console location | Administration > Create Template |
Console settings |
Create Template |
Submit feedback
Data collected |
|
---|---|
Console location | RM console > Feedback |
Console settings |
Feedback |
Console logo
Data collected |
|
---|---|
Console location | Administration > Console settings |
Console settings |
Reset to Trend Logo |
Import Cloud Edge customer (Excel upload)
Data collected |
|
---|---|
Console location | Customers > Cloud Edge Settings > Import Customers |
Console settings |
Send File |
Widget settings (all widgets)
Widget tab settings
Approved/ Blocked URL List
Data collected |
|
---|---|
Console location | Customers > Policy Settings > Approved/Blocked URL List |
Console settings |
Approved/Blocked URL List< |
Antivirus scan exclusions
Data collected |
|
---|---|
Console location | Customers > Policy Settings > Antivirus Scan Exclusions |
Console settings |
Antivirus Scan Exclusions |
Behavior Monitoring exception list
Data collected |
|
---|---|
Console location | Customers > Policy Settings > Behavior Monitoring Exception List |
Console settings |
Behavior Monitoring Exception List |
Threat Investigation assessments
Data collected |
|
---|---|
Console location | Threat Investigation > Assessments |
Console settings |
New Criteria |
Import report target customer list
Data collected |
|
---|---|
Console location | Reports > Target Customers > Customer List > Import Customer List |
Console settings |
Import Customer List |
Kaseya VSA (VSAZ package)
Data collected |
|
---|---|
Console location | Kaseya VSA > VSAZ package (Recommended): Compatible with Kaseya VSA SaaS and on-premise 9.5 or above (HTTPS required) |
Console settings |
VSAZ package (Recommended): Compatible with Kaseya VSA SaaS and on-premise 9.5 or above (HTTPS required) |
ConnectWise Manage billing integration
Data collected |
|
---|---|
Console location | ConnectWise Manage > Notification Settings > Send billing Information for all products to ConnectWise Manage every month on day |
Console settings |
Send billing Information for all products to ConnectWise Manage every month on day |
ConnectWise Manage ticket profiles
Data collected |
|
---|---|
Console location |
Administration > Configure third-party integrations |
Console settings |